[Remote] Field Service Representative

Note: The job is a remote job and is open to candidates in USA. Seasats is deploying autonomous surface vehicles around the world and is seeking a Field Service Representative to join their team. The role involves working with military and civilian personnel, deploying vehicles, and ensuring smooth operations while traveling globally.

Responsibilities

• Completing deployments of up to two continuous months at Navy bases and other sites around the world
• Interfacing with Navy, Coast Guard, and other personnel, and passing on key information to the San Diego team
• Launching and recovering ASVs
• Remotely monitoring and controlling ASVs via a computer or phone during missions
• Sharing bugs and feature requests with the San Diego development team to improve operations
• Using electronic devices and maps to plan missions, taking into account weather and other variables
• Traveling regularly to San Diego to learn about new vehicle features and maintenance/operations procedures
• Completing contracting requirements such as daily status updates via Slack, email, or Signal
• Occasional nighttime operations

Skills

• Responsible and good humored
• Comfortable working under pressure, teaching people, and responding rapidly and decisively to new information
• An effective written and verbal communicator in all sorts of settings
• Able to work well with others, take orders, or operate independently as needed
• Excited to travel to new parts of the world for extended periods of time
• A quick learner and a patient troubleshooter
• Happy working with laptops, tablets, phones, and other technology
• Able to manage time well, but comfortable working long hours and willing to stick around until the job is done
• Handy with hand tools and basic wrenching, screw drivers, etc
• Safety conscious
• Resourceful, confident, and capable enough to get the job done even if plan A goes south
• Ready to do strenuous physical activity and handle heavy equipment in all sorts of weather conditions
• In possession of a valid drivers license with no restrictions and comfortable driving in unfamiliar locations
• Experience on the ocean or around boats (strong plus)
• Experience driving small boats
• Experience driving autonomous boats
• Prior military service
• Experience working with kids or teaching
• Skill with RC vehicles and/or video games
• Familiarity with basic networking, electronics, or software troubleshooting
• Experience driving a forklift
• Experience with Word, Excel, and/or PowerPoint

Benefits

• Competitive insurance (including a 99% employer-covered Gold HMO plan or other options)
• 401k matching up to 4% of salary
• Four free lunches per week
• An employee activity fund
• A pet-friendly office
• Unlimited/Flex PTO

Company Overview