People Operations Generalist
Wonder is a leading platform for food delivery, partnering with award-winning restaurants to provide a diverse culinary experience. The Associate People Operations role focuses on managing People data in Workday, supporting the contingent worker program, and enhancing employee experience through data integrity and process efficiency.
Responsibilities
- Workday Data Integrity: Serve as an owner of our People Data. You will meticulously process new hires, I-9 verification, job changes, termination and other employee transactions in Workday, ensuring 100% accuracy and data integrity
- Contingent Worker Lifecycle Management: Manage the end-to-end process for our contingent workforce. This includes initiating onboarding, tracking contract end dates, processing renewals/extensions, and managing the offboarding process in partnership with managers and HRBPs
- Tier 1 Stakeholder Support: Act as a friendly and responsive first point of contact for inquiries from employees, contingent workers, and HRBPs regarding HR processes, policies, and system support
- Process & Reporting: Support your fellow People Operations Analysts and HRBPs by running regular and ad-hoc reports, auditing data for accuracy, and assisting with core People Team programs
- Continuous Improvement: Identify and suggest improvements to our Workday and contingent worker processes, collaborate with People Tech team to make them more efficient, scalable, and user-friendly
- AI Enablement: Help build out and improve Workday AI chatbot, training it to accurately and effectively respond to common employee inquiries and scale our team's support capacity
Skills
- 1-2+ years of experience or a Bachelor's degree Human Resources + related field
- Extreme Attention to Detail: You catch the small mistakes that others miss and understand that data integrity is the foundation of everything we do
- Strong Technical & Analytical Skills: You have solid Excel skills (VLookups, Pivot Tables) and are comfortable manipulating data sets
- Customer-Oriented Mindset: You are proactive, resourceful, and a clear communicator, dedicated to providing excellent support to our stakeholders
- Direct experience using Workday for HR data management
Benefits
- Competitive salary package including equity and 401K
- Multiple medical, dental, and vision plans
Company Overview