Style Advisor - Livermore
Givenchy, the epitome of audacity in luxury fashion, invites you to join as a Style Advisor. The role focuses on providing personalized client experiences, building strong relationships, and meeting sales targets.
Responsibilities
- Consistently achieve and exceed monthly/annual sales targets
- Maintains personal accountability for individual performance objectives
- Applies an omni-channel approach to recommend merchandise across all channels
- Consistently stays up to date with current market trends and competitors
- Must maintain understanding of the brand’s product knowledge for all product categories to best service client preferences
- Embody the Givenchy brand in each and every customer interaction with passion, enthusiasm while embracing our unique Givenchy Selling ceremony
- Use their own unique STYLE in making guest experiences extraordinary, delivering memorable moments
- Deepen and develop relationships with our guest to drive lifetime loyalty and spend to achieve and exceed monthly, quarterly and annual sales plan
- Cultivate new and existing guest with on-going communication: using personalized handwritten notes, phone calls, and emails
- Capture customer data through 'discovery' of each guest
- Implement best practices by optimizing hospitality and store amenities to create unique and personalized experiences
- Drive business by being a styling visionary of seasonal product and key business essentials
- Take proactive actions on the NPS performance and client feedback
- Identify loyal clients’ passions and social involvement in their community in order to create CSR opportunities
- Perform other duties as assigned: operations, visual merchandising, after care, inventory control
- Adheres to all company policy and procedures
Skills
- 1+ years sales, retail, hospitality or cross-industry experience
- Proven history of driving sales and results
- Offer engaging client interactions
- Excellent communicator: written, speaking and listening
- Anticipate client desires and concerns
- Excellent time management
- Service oriented: actively looking for ways to support clients and co-workers
- College level education preferred
Benefits
- Health insurance
- Access to LVMH private sales
- Two days of home-office per week
- Medical insurance
- Bonus structure
- Paid time off
- Holiday pay
- 401k
- Automatic employee contribution
- Dental
- Vision
- Short and long-term disability
- Various paid time off programs
- Employee discount/perks
- Retirement plan with employer contribution
Company Overview