Benefits Specialist (cover letter required)
CJE SeniorLife is a non-profit organization dedicated to helping older adults live life to the fullest. The Benefits Specialist role focuses on providing guidance and advocacy for older adults regarding government assistance programs and community resources, including Medicare and Medicaid.
Responsibilities
- Develops and maintains expert knowledge of government assistance programs and community resources to effectively serve older adults and their families
- Attends trainings, presentations, staff meetings, and webinars to stay current on government benefits programs and shares important updates with colleagues
- Provides SHIP counseling including Medicare plan comparisons, enrollment help, and support with issues such as loss of coverage, gaps in coverage, or denied claims
- Conducts benefits assessments and eligibility screenings for programs such as SNAP, Benefit Access (BAA), LIHEAP, and others
- Assists clients with applications and provides advocacy when needed
- Provides referrals to appropriate CJE services and community resources based on client needs
- Reviews affordable housing options and helps clients with applications and placement on subsidized housing waitlists
- Develops and delivers community education programs on benefits topics
- Provides person-centered guidance by communicating options clearly and empowering clients to make informed decisions that match their goals
- Participates in required CJE onboarding, SHIP training, and ongoing professional development
- Maintains client confidentiality in accordance with HIPAA, all other applicable laws, and CJE policies
- Completes documentation and reports accurately and on time
- Other tasks as assigned
Skills
- Bachelor's degree (BS, BSW, or BA) in social work, human services, gerontology, or a related field
- A minimum of 1 year of related experience
- Experience of 2 to 3 years working with lower income clients
- Experience with Medicare, Medicaid, and other government benefits programs
- Russian language proficiency
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Life Insurance
- Spousal & Dependent Life Insurance
- Long Term & Short Term Disability Insurance
- 401(k) Retirement Plan
- Tuition Reimbursement for Nurses, Nurse Assistants, and CNAs
- Employee Purchase Discounts
- Employee Discounts on General Merchandise and Enjoyment
- Employee Assistance Program
- Health Club Discounts
- Lunch and Learn Programs
Company Overview