Customer Advisor

Job Summary: At Nike, joining the team means being embraced by a diverse and inclusive workforce that provides opportunities for individual growth and advancement in a laid-back work culture that encourages authenticity. With a substantial employee discount and a premium benefits package, we are confident that your experience with us will be positive and rewarding If you enjoy guiding individuals and possess a strong interest in the retail sector, the Nike Coach role could be the perfect fit for you. Our aim is to provide an exceptional experience for both our Nike colleagues and customers, and the Coach position is crucial in achieving this objective. Your comprehension of retail store processes brings transparency to your team, while your capacity to motivate colleagues and supervise subordinates yields positive outcomes. Roles and Duties:

• Prioritizing selling and service allows us to develop outstanding consumer experiences that are characterized by motivation, engagement, and a comprehensive understanding of the products we offer.
• Team and culture are focused on by giving priority to colleagues through recruiting, nurturing, and retaining key staff members.
• Preserves a safe and organized workplace environment through operational excellence.
• Visual merchandising endeavors to intricately fuse sports and fashion into captivating storylines.
• Digital: Strengthens and nurtures the connection between virtual and physical services through the implementation of face-to-face instruments.

Qualifications:

• Across three years of working in retail operations and customer assistance, responsibilities included managing daily tasks effectively and attending to the requirements of clients promptly
• One year of managing a team
• Displayed mastery in assembling, structuring, and managing elite teams
• Passion for interacting with customers and motivating them to join the Nike Membership platform
• Digital literacy involves a proactive mindset for continuous learning and swift adaptation to keep up with technology's changing needs
• Being adaptable and open to working a variety of shifts, such as mornings, evenings, weekends, and holidays, depending on the organization's needs
• Applicants need to demonstrate the physical ability to rotate, bend, stoop, stretch, climb a ladder, and stand for long periods, with or without the needed support.
• Talent for presenting thoughts eloquently in English
• Applicants are required to have completed high school or obtained a GED, with further education being a desirable qualification to have

Benefits: Our dedication to nurturing the success of our employees encompasses various avenues, from transportation initiatives to promoting financial wellness, with the goal of enabling each individual to flourish. About Nike: At NIKE, Inc., beyond simply dressing elite athletes, there is an emphasis on encouraging individuals to reach their full capabilities, break down limitations, and expand the possibilities of achievement. The organization values those who can develop, innovate, imagine, and innovate. Diversity is not just accepted but celebrated in their culture, where creativity is recognized and appreciated. NIKE, Inc. is on the lookout for ambitious individuals, trailblazers, and forward-thinkers who can contribute their expertise and enthusiasm to an ever-changing environment. To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry. EEO Statement: NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, a casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world. NIKE, Inc. is committed to building a workforce that showcases diversity in backgrounds and experiences. Apply tot his job Apply To this Job