Business Process Improvement Manager

Job Description

HPC Industrial, powered by Clean Harbors, is looking for a Business Process Improvement Manager to join our growing team! In this role, you will lead strategic process initiatives that enhance efficiency, improve quality, and support business growth across all functional areas. The ideal candidate is analytical, results-driven, and passionate about developing and implementing solutions that increase productivity, reduce costs, and elevate the customer experience. This position will work closely with cross-functional teams to identify process inefficiencies, develop improvement strategies, and ensure alignment with overall business objectives. You'll use continuous improvement methodologies to streamline operations, promote standardization, and drive measurable results that directly impact the company's success. Why work for HPC Industrial?

• Health and Safety is our #1 priority and we live it 3-6-5!
• Competitive wages ($50,624 - $118,650; depending on experience & geographical location)
• Comprehensive health benefits coverage after 30 days of full-time employment
• Group 401K with company matching component
• Own part of the company with our Employee Stock Purchase Plan
• Opportunities for growth and development for all the stages in your career
• Generous paid time off, company paid training and tuition reimbursement
• Positive and safe work environments

Responsibilities

Responsibilities:

• Work with various functional teams to identify margin improvement opportunities as well as evaluate contract compliance. May require working with onsite stakeholders.
• Use continuous improvement techniques to identify redundant steps, turnback and other process waste; and help come up with optimized and efficient processes across the business. Actively work with the functional teams to identify process automation opportunities.
• Work with cross-functional teams to document quality processes and projects, get alignment with management/operational teams, implement in operation and monitor progress.
• Perform data analytics to support problem statement/business identification/build business case/project charters; may include system development and enhancement input.
• Coordinate Root Cause Analysis (RCA) for any escalations, quality, and efficiency issues using proven techniques like 5-Why, Fishbone, etc.
• Develops tools and methods to track and report relevant key performance indicators (KPI's). Assist the management in devising and optimizing KPIs and benchmarks.
• Collaborate with onsite stakeholders to create playbooks for GCC processes. Work with Ops leaders to complete Governance sign-offs; ensure common minimum practices are undertaken and actions recommended are being implemented.
• Support the integration of new branches into business systems as a result of mergers and acquisitions.
• Other duties as assigned.

Qualifications

Qualifications:

• Education: Associate degree or specialized training in Business Administration or related field preferred.
• Experience: 3-5 years of experience in process improvement, operations, or business optimization.
• Proven analytical and problem-solving skills.
• Strong communication and facilitation abilities to influence stakeholders at all levels.
• Excellent time management, organization, and project-management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel 25%-50% as needed.

Clean Harbors is an equal opportunity employer. Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [email protected] or 844-922-5547. Clean Harbors is a Military & Veteran friendly company. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.

• HPC

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