Experienced Customer Service & Data Entry Representative – Remote Claims Coordination Support

At arenaflex, we're committed to providing exceptional customer service and support to our clients. As a key member of our claims coordination team, the Customer Service & Data Entry Representative will play a vital role in ensuring the smooth processing of claims and providing administrative support to our team. If you're a detail-oriented, tech-savvy individual with excellent communication skills, we encourage you to apply for this exciting remote opportunity.

About arenaflex

arenaflex is a leading provider of innovative solutions in the insurance industry. Our team of experts is dedicated to delivering exceptional customer service and support to our clients, and we're always looking for talented individuals to join our team. As a remote Customer Service & Data Entry Representative, you'll have the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team.

Key Responsibilities

As a Customer Service & Data Entry Representative, you'll be responsible for providing administrative and staff support services to our claims coordination team. Your primary duties will include:

• Data entry of claims information into our claims management systems
• Following up on missing information to process claims efficiently
• Reviewing invoices to ensure accuracy and completeness
• Compiling reports from systems with claims information
• Providing exceptional customer service to our clients and internal stakeholders

Essential Qualifications

To be successful in this role, you'll need:

• A high school diploma or equivalent
• 6-12 months of work experience in a customer service or data entry role
• Basic computer and typing skills (at least 40 wpm)
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a remote team

Preferred Qualifications

While not required, the following qualifications would be beneficial:

• Experience working in the insurance industry or a related field
• Knowledge of claims management systems and processes
• Certification in customer service or data entry (e.g. Certified Customer Service Representative (CCSR) or Certified Data Entry Specialist (CDES))
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Suite (Docs, Sheets, Gmail)

arenaflex Culture

At arenaflex, we value diversity, equity, and inclusion. We believe that all persons are entitled to equal employment opportunity and do not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees.

Benefits

As a valued member of our team, you'll enjoy a range of benefits, including:

• Competitive salary and bonus structure
• Comprehensive medical, dental, and vision plans
• Life and accident insurance
• 401(K) plan with company match
• Employee stock purchase plan
• Educational expense reimbursement
• Employee assistance program
• Flexible work hours (availability varies by office and job function)
• Training programs and professional development opportunities
• Matching gift program

How to Apply

If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting remote opportunity. Please submit your application and resume/CV online, along with a cover letter outlining your qualifications and experience.

U.S. Eligibility Requirements

To be eligible for this position, you must:

• Be at least 18 years old or demonstrate legal capacity to enter a contract
• Be willing to submit to a background investigation (any offer of employment is conditioned upon the successful completion of a background investigation)
• Have unrestricted work authorization to work in the United States
• Be a U.S. citizen, permanent resident, asylee, refugee, or temporary resident (temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status)

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees.

Contact Us

If you have any questions or require accommodations during the application process, please don't hesitate to contact us. We're always happy to hear from you. Apply Now! Apply for this job