IT Program & Portfolio Manager (Epic Community Connect & Facility Expansion)

About the position Come join our leading academic medical center as a Program & Portfolio Manager, responsible for standing up, leading, and managing multiple concurrent projects supporting Emory Healthcare's growth and expansion strategy. This role focuses on: Program & Portfolio Management for Epic Community Connect implementations and facility build initiatives, ensuring seamless integration of clinical, IT, and operational workflows across the enterprise. An opportunity to bring your proven success creating and leading Epic Community Connect programs and multi-site EMR deployments to Emory's growth and expansion strategy. Developing program scope and overseeing the transition of this brand new Epic Community Connect program for Emory Healthcare including initial implementations -- building this program from the ground up.

Responsibilities

• Reports to the Director of the Project Management Office (PMO) in EHC's Information Services Department.
• Responsible for building Emory's Epic Community Connect program for multi-site EMR deployments from the ground up.
• Responsible for managing the portfolio of projects and to ensure that projects in the PMO are accurate, up-to-date, have correct statuses and timely documentation.
• Work with the Project Managers to keep their project information maintained and accurate. Help with overseeing the delivery of projects and managing effective governance, as well as the continuous improvement and management of the portfolio projects.
• Increases the adoption of the EHC IS P.M.O. processes and tools to drive the quality of the projects delivered by IS to the EHC business.
• Ensures that all the projects being delivered have identified dependencies, risks, and escalations at the Portfolio level.
• Ensure project requests are ready to move through the defined P.M.O Portfolio phase process for the next phase.
• Provide input and guidance to leadership on the process development regarding portfolio or project management practices.
• Leads and facilitates training process for new PMs to ensure their understanding of the PMO process and tools used by the EHC IS P.M.O.
• Plays a leadership role for the project team in driving the project from start-to-end to ensure the outlined goals and objectives mentioned in the charter are achieved and the success factors are met.
• Collaborates with IS leaders, Program or Project Managers to define time-frames, funding procedures, deliverables and staffing levels.
• Prepares thorough and articulate executive summaries for IS leadership on the Portfolio and associated projects so that subsequent questions are not required.
• Partners with the EHC IS Directors, Managers and CIO regarding ongoing IT budget planning and presentations.
• Including business case review for completeness in order to drive the most effective project prioritization discussions.
• Provides thought leadership and subject matter expertise in planning, prioritizing, forecasting, and budget management for the prescribed portfolio driving adoption to 18-month, 6-month and 90-day planning windows.
• Perform all activities in compliance with the internal and external requirements / standards for Health & Safety, Quality, Regulatory and Finance.

Requirements

• Bachelors degree in IT / Computer, Science / Computer Studies or an equivalent degree.
• Must have 8 years of Information Technology Project Leadership experience, with at least 5 years in a PMO like role OR an equivalent combination of education, training, and experience.
• Must be able to manage large scale programs and projects across the full project lifecycle.
• Previous experience with business transformations and transitions.
• Proven experience mentoring Project Managers.
• Experience working in a large healthcare organization and ability to work across diverse organizations and build effective relationships.
• Preferred certification in Prince, MSP, or PMP

Nice-to-haves

• Proven success creating and leading Epic Community Connect programs and multi-site EMR deployments.
• Preferred experience managing facility expansion projects, including new construction and renovations.
• Experience collaborating and leading Epic technical teams on build, testing, data conversion, and cutover activities.

Benefits

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more

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