Experienced Part-Time Remote Administrative Assistant – Customer Engagement Center
Are you an administrative professional with a passion for delivering exceptional support and a desire to grow your career with a pioneering company in the education industry? Look no further than blithequark, the nation's leader in K to 12 Tutoring and Test Prep services. We're seeking a highly skilled and motivated part-time Administrative Assistant to join our Customer Engagement Center (CEC) team, working remotely and providing top-notch support to parents across the United States.
About blithequark
Founded in 1977 and headquartered in Oradell, NJ (Bergen County), blithequark has been revolutionizing the way students learn and succeed for over four decades. With over 300+ learning centers throughout the United States, we're proud to be the industry leader in providing personalized tutoring and test prep services to students of all ages. Our mission is to empower students to reach their full potential, and we're committed to making a positive impact in the lives of children and families nationwide.
The Opportunity
We're currently seeking part-time Administrative Assistants to join our Customer Engagement Center team, working a minimum of 2 Saturday shifts per week. As an Administrative Assistant, you'll be the first point of contact for parents calling our center, providing exceptional support and ensuring a seamless experience for our customers. Your duties will include:
- Answering and transferring a high volume of inbound calls (40-60 calls per hour)
- Making appointment confirmation calls
- Data entry
- Providing exceptional customer service and support to parents and students
- Collaborating with our team to ensure seamless communication and efficient operations
Are You the Right Fit?
We're looking for a highly skilled and motivated individual who possesses the following qualities:
- Pleasant and professional phone etiquette: You'll be the face of blithequark, and we need someone who can provide exceptional support and service to our customers.
- Ability to type a minimum of 40 WPM: You'll be handling a high volume of data entry and communication, and we need someone who can keep up with the pace.
- Team player with an eye for attention to detail: You'll be working closely with our team to ensure seamless communication and efficient operations, and we need someone who can multitask and prioritize tasks effectively.
- Ability to multi-task in a fast-paced work environment: Our Customer Engagement Center is a dynamic and fast-paced environment, and we need someone who can adapt quickly and efficiently.
- Proficiency in word processing software: You'll be using a range of software applications to manage data and communicate with customers, and we need someone who is proficient in word processing software.
- Bilingual capabilities (English/Spanish) a plus: We serve a diverse range of customers, and bilingual capabilities would be a valuable asset in providing exceptional support and service.
- High school diploma or GED: We're looking for someone with a strong educational background and a passion for delivering exceptional support and service.
What We Offer
As a part-time Administrative Assistant at blithequark, you'll enjoy a range of benefits and perks, including:
- Competitive hourly rate: We offer a competitive hourly rate that reflects your skills and experience.
- Flexible scheduling: We understand that life can be unpredictable, and we offer flexible scheduling to accommodate your needs.
- Opportunities for career growth and development: We're committed to helping you grow and develop your career, and we offer a range of training and development opportunities to help you succeed.
- Collaborative and dynamic work environment: Our Customer Engagement Center is a dynamic and fast-paced environment, and we're looking for someone who can thrive in this setting.
- Recognition and rewards: We believe in recognizing and rewarding our team members for their hard work and dedication, and we offer a range of recognition and reward programs to help you feel valued and appreciated.
How to Apply
If you're passionate about delivering exceptional support and service, and you're looking for a challenging and rewarding role with a pioneering company in the education industry, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Equal Employment Opportunity
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees, and we're proud to be an employer of choice for people from all backgrounds.
Contact Information
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We'd be happy to hear from you and answer any questions you may have. [insert contact information] We look forward to hearing from you and welcoming you to our team! Apply for this job