Experienced Solutions Engineer – Live Chat and General Support at blithequark

Join the innovative team at blithequark, a leading digital marketplace for custom manufacturing, as we revolutionize the way businesses connect with manufacturers. As a Solutions Engineer, you will play a crucial role in serving as a trusted advisor to prospects and customers, proposing solutions to real business problems using your technical expertise, and working closely with the Sales team to sell manufacturing processes across North America.

About blithequark

blithequark powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Our digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. With our instant quoting technology and nationwide manufacturing network, we are transforming the custom manufacturing industry.

Role Overview

As a Solutions Engineer at blithequark, you will be responsible for:

• Serving as a trusted advisor to prospects and customers, providing technical expertise and guidance on how to leverage blithequark's capabilities to solve their business challenges.
• Working closely with the Sales team to sell manufacturing processes across North America, identifying opportunities and developing strategies to drive growth.
• Conducting discovery meetings to uncover business and technical requirements, and providing solutions to meet those needs.
• Answering customer's technical questions on Design for Manufacturability (DFx) and blithequark's manufacturing capabilities.
• Consulting with prospects and customers to identify applications of blithequark technology, and demonstrating our capabilities, including our software quoting platform.
• Supporting internal teams by providing feedback and content for marketing collateral, helping to develop and refine our messaging and positioning.
• Serving as an industry thought leader at events and webinars, sharing your expertise and knowledge with a wider audience.

Key Responsibilities

* Conduct discovery meetings to uncover business and technical requirements, and provide solutions to meet those needs.

• Answer customer's technical questions on DFx and blithequark's manufacturing capabilities.
• Consult with prospects and customers to identify applications of blithequark technology.
• Demonstrate blithequark capabilities, including our software quoting platform.
• Support internal teams by providing feedback and content for marketing collateral.
• Serve as an industry thought leader at events and webinars.

Qualifications

* 3-5+ years experience in engineering or technical field.

• Engineering degree (mechanical preferred) or related technical degree.
• Strong knowledge of various manufacturing processes across multiple industries.
• Comfortable with technical discussions and executive-level presentations.
• Experience preparing technical solutions for business proposals.
• CAD experience.
• Excellent communication and presentation skills.
• Willingness to travel up to 25%.
• U.S. citizen, legal resident, or valid work visa required.

We Value

* Self-motivation and ability to manage multiple projects.

• Strong interpersonal skills.
• Expertise in areas such as Manufacturing, New Product Development, Materials, CNC Machining, Additive Manufacturing, Injection Molding.
• Consultative approach, asking questions to understand the 'why'.

About Our Culture

Here at blithequark, we believe in diversity, equity, inclusion, and belonging. We are committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

Benefits and Perks

* Competitive salary and bonus structure.

• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k) matching program.
• Generous paid time off and holidays.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

How to Apply

If you are a motivated and experienced Solutions Engineer looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

blithequark is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

E-Verify

blithequark participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Apply for this job