Experienced Bilingual (Spanish/English) Sales Customer Experts - Evening/Overnights - Remote - Full-time

Are you a fearless and passionate individual with a knack for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our team of dedicated professionals at blithequark as a Bilingual (Spanish/English) Sales Customer Expert. As a key contributor to our customer service and sales team, you will have the opportunity to make a real impact on our customers' lives while advancing your career in a dynamic and supportive environment.

About blithequark

blithequark is a global, digital business services company that delivers the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of Working with blithequark

At blithequark, we believe in investing in our employees' growth and well-being. Some of the benefits of working with us include:

• Paid Training to help you develop your skills and expertise
• Competitive Wages that reflect your value to our organization
• Full Benefits (Medical, Dental, Vision, 401k, and more) to ensure your physical and financial health
• Paid Time Off to recharge and spend time with loved ones
• Employee wellness and engagement programs to promote a healthy work-life balance

TP and You

As a Bilingual (Spanish/English) Sales Customer Expert, you will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You will work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did You Know?

Our Chief Client Officer started her career at blithequark as an agent and advanced to the pinnacle of the company. At blithequark, the sky is the limit! We believe in investing in our employees' growth and development, and we encourage you to explore opportunities for advancement within our organization.

Your Responsibilities

As a Bilingual (Spanish/English) Sales Customer Expert, your primary responsibilities will include:

• Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns
• Calmly attempting to resolve and de-escalate any issues that may arise
• Escalating interactions when necessary and appropriate
• Responding to requests for assistance and/or processing payments
• Tracking all call-related information for auditing and reporting purposes
• Providing feedback on call issues
• Meeting sales objectives as defined

We're Looking for Fearless People

We're looking for fearless individuals who are inspired to deliver only the best in all that they do. If you have:

• 6 months of sales customer service experience minimum
• Bilingual skills in Spanish and English
• Over 18 years of age
• Ability to type 25 wpm
• High School Graduate or GED
• Comfort with desktop computer systems
• Proven oral and written communication skills
• 6 months of call center experience, preferred
• Logical problem-solving skills
• Availability to work various shifts
• Ability to use Windows operating systems
• Organization and work prioritization skills
• 6 months of sales experience minimum
• Ability to work independently
• Ability to work in a constantly changing and fast-paced environment
• Ability to stay composed and objective
• Strong listening skills
• Superior negotiating skills

then we encourage you to apply for this exciting opportunity.

Work from Home Requirements

As a remote employee, you will be required to meet the following internet requirements:

• Minimum subscribed download rate equal to or exceeds 15.0 Mbps
• Minimum subscribed upload rate equal to or exceeds 5.0 Mbps
• ISP must have no packet loss and ping under 50ms
• Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
• Proof of internet speed required
• Clean and quiet workspace

Be Part of Our blithequark Family

At blithequark, we believe in creating a culture of inclusion and diversity, where everyone feels welcome and valued. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. If you share our values and are passionate about delivering exceptional customer experiences, we encourage you to join our team as a Bilingual (Spanish/English) Sales Customer Expert.

EOE/Disability/Vets

blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or ability. Apply to this job Apply To this Job Apply for this job