Director of Content Strategy

DEPARTMENT DIRECT REPORT(S) Marketing & Communications Social Marketing Strategist, Staff Writer, Multimedia Designer TRAVEL REQUIRED LOCATION 15% Remote – East Coast Preferred TERM SALARY Full-Time $120,000-$135,000 ABOUT SHATTERPROOF Shatterproof was founded in 2013 to fill the gap for a well-funded, national, coordinated effort to reverse the course of the addiction health crisis, with the singular goal of ending the devastation addiction is causing our families. We know there are science-based solutions that can prevent and treat this disease, and we are committed to what research has proven to be effective. We have identified three priority pillars: transforming addiction treatment, ending addiction stigma, and educating and empowering communities. Transforming Addiction Treatment: Shatterproof is transforming the U.S. healthcare system for the more than 40 million Americans living with a substance use disorder (SUD). Like anyone suffering from a disease, those with this disease deserve access to treatment that is based on science, complemented by a supportive recovery community, both free of shame and stigma. Removing barriers to lifesaving treatment is a core mission focus of Shatterproof. Ending Addiction Stigma: Shatterproof’s National Stigma Initiative replicates the success of other transformational social movements — such as HIV/AIDS activism, cancer awareness, and marriage equality — in catalyzing the change needed to create a more tolerant, more compassionate, and healthier future. We are committed to creating solutions that are adept at changing attitudes and behaviors and ultimately closing SUD treatment gaps and health inequities for historically disadvantaged populations who experience compounded discrimination and bias. Supporting and Empowering Communities: Shatterproof is committed to educating and empowering our families and communities nationwide by providing supportive and evidence-based resources related to prevention, treatment and recovery from addiction. Learn more in our 2024 Return on Investment Report.

About the Role

The Director of Content Strategy leads Shatterproof’s storytelling and content ecosystem across organic digital and owned platforms. Reporting to the Vice President of Marketing & Communications, this role is responsible for shaping and executing the organization’s editorial and content strategy — ensuring that every message, campaign, and story reinforces Shatterproof’s mission, brand, and values. This leader will oversee content planning, social strategy, writing, and creative production, guiding a multidisciplinary team to deliver cohesive, data-driven narratives that engage audiences, elevate our leaders’ voices, and advance organizational goals.

Key Responsibilities

Content Strategy & Leadership

• Develop and implement Shatterproof’s integrated content strategy across digital,

social, and print channels.

• Lead and mentor a creative team (social, writing, design) to produce high-quality,

cohesive, and mission-aligned content.

• Build and manage a comprehensive editorial calendar that integrates campaigns,

policy milestones, cultural moments, and brand storytelling.

• Collaborate with internal teams to ensure content reflects Shatterproof’s strategic

priorities and amplifies impact across programs, development, and policy.

• Ensure all content aligns with brand standards, voice, tone, and messaging

framework.

• Foster a collaborative, high-performance creative culture that balances storytelling,

innovation, and accountability. Social & Digital Content

• Oversee organic social media strategy and execution (through the Social Marketing

Strategist), ensuring alignment with campaign and organizational goals.

• Guide content development for Shatterproof’s priority platforms — including

LinkedIn, TikTok, Meta properties, and YouTube — driving growth, engagement, and community building.

• Partner with internal stakeholders including the Direct Response Director to align

content with email, web, and paid strategies.

• Ensure all digital content reflects data-driven insights and best practices for

audience engagement and accessibility. Editorial & Storytelling

• Oversee the production of blogs, reports, newsletters, and web content that clearly

communicate Shatterproof’s mission and impact.

• Work closely with the Staff Writer and Multimedia Designer to translate complex

information — including data and research — into compelling and accessible narratives.

• Contribute directly to content creation and production as needed, including writing,

editing, or managing assets during key campaigns, high-volume periods, or rapidturnaround moments.

• Ensure all website content, statistics, and references are regularly reviewed and

updated to reflect the latest evidence-based data.

• Partner with internal subject matter experts to ensure accuracy, relevance, and

consistency in all materials. Executive Visibility

• Support the Vice President of Marketing & Communications in executing

Shatterproof’s executive visibility efforts, ensuring leadership communications reflect organizational priorities and brand voice.

• Draft and edit LinkedIn posts, blogs, talking points, and other written materials on

behalf of the CEO, and senior executives as needed.

• Coordinate content and creative support for executive presentations, speaking

engagements, and organizational announcements.

• Partner cross-functionally to ensure executive messaging is consistent across

internal and external channels. Measurement & Insights

• Establish and track KPIs for content performance, including engagement, reach,

and conversions.

• Produce monthly and quarterly reports summarizing key insights and

recommendations for optimization.

• Continuously refine content strategy based on analytics, testing, and emerging

digital trends.

Qualifications

• 6–10 years’ experience in content strategy, editorial management, or digital

storytelling, ideally within a mission-driven or public health organization.

• Proven success leading cross-functional creative teams and managing content

production across multiple platforms.

• Exceptional writing and editing skills with the ability to translate complex issues,

research and data into accessible, emotionally resonant stories.

• Strong understanding of digital and social media best practices, content analytics,

and audience engagement strategies.

• Experience managing creative workflows, editorial calendars, and brand standards.
• Demonstrated ability to use content to drive measurable impact — awareness,

engagement, and conversion.

• Familiarity with SEO, accessibility, and analytics tools (Google Analytics, Sprout

Social, etc.).

• Experience using Airtable (or similar project management and content planning

tools) to manage workflows, editorial calendars, and cross-departmental collaboration preferred uy4PtQ1LqR Apply tot his job Apply To this Job