Health Information Systems Manager
About the position The Health Information Systems Manager serves as a strategic leader and technical expert within the Health Information Technology (HIT) Team. This position plays a critical role in managing enterprise-level projects, leading cross-functional teams, and ensuring the successful implementation, optimization, and ongoing support of the NextGen EHR system. The ideal candidate brings both deep technical knowledge and strong leadership skills to drive continuous improvement, innovation, and organizational change. This position is open to remote workers!
Responsibilities
- Lead EHR-related projects from inception through execution, including planning, stakeholder engagement, resource coordination, risk mitigation, and post-implementation evaluation.
- Develop and maintain project documentation, including timelines, goals, budgets, progress reports, and KPIs, ensuring transparency and accountability across teams.
- Serve as project sponsor liaison, communicating effectively with leadership, vendors, clinical staff, and IT stakeholders to align system development with strategic organizational goals.
- Supervise, mentor and guide team members, fostering knowledge sharing and skill development within the HIT team.
- Act as a change agent, managing system upgrades, new feature rollouts, and process improvements using established change management frameworks.
- Lead configuration and deployment efforts of the NextGen EHR system tailored to organizational workflows and regulatory requirements.
- Design and oversee end-user training programs; provide Tier 2/3 technical support for complex system issues.
- Coordinate scheduled maintenance, version upgrades, and patches with the NextGen Core team, ensuring continuity and security of system operations.
- Partner with the Business Intelligence team to maintain high standards for data accuracy, access controls, and compliance with HIPAA and related regulations.
- Collaborate with stakeholders to identify and implement enhancements that drive efficiency, usability, and clinical/administrative performance.
- Manage integration projects with external systems (labs, HIEs, immunization registries, etc.), working closely with internal IT and external vendors to ensure seamless interoperability.
- Lead root cause analysis and resolution of system disruptions, user complaints, or data integrity issues in collaboration with the HIT team.
- Promote and model the organizational values of service, excellence and responsibility in all aspects of system administration and team collaboration.
- Participate in strategic planning initiatives and HIT governance activities to support innovation and long-term system evolution.
- Attend leadership meetings, training sessions, and professional development activities to stay current with best practices in health IT, project management, and EHR technology.
Requirements
- Associate's degree in health informatics, Information Systems, Healthcare Administration, or related field (bachelor's preferred).
- 5+ years of progressive experience as a NextGen Administrator or similar role in a healthcare environment.
- Project Management certification (e.g., PMP) is highly desirable.
- Experience leading cross-functional projects, with a proven ability to manage competing priorities and deliver results on time and within scope.
- Strong knowledge of NextGen EHR system functionality, configuration, and workflow optimization.
- Advanced understanding of HIPAA, HITECH, and healthcare security and compliance practices.
- Exceptional communication, leadership, and interpersonal skills.
- Ability to think strategically, troubleshoot complex issues, and guide organizational adoption of new technologies.
Benefits
- A Collaborative and Supportive Team Atmosphere
- Access to Quality Clinical Supervision
- Opportunities to Enhance Clinical Growth and Advancement
- Competitive Compensation and Paid Time Off package
- Family Friendly Workplace
- Medical/Dental/Vision Coverage
- 401(k) Retirement Saving Plan
Apply tot his job Apply To this Job