Gainwell Technologies – Medical Claims Auditor II – Texas

Job title: Medical Claims Auditor II Company: Gainwell Technologies Job description: Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

Places outbound and receives inbound collection calls based on auto-dialer process to contact customers to assess status on outstanding loans. Your role in our mission

• Documents system with overview notes of call on account in order to keep accurate records of account history.
• Handles company confidential data including customer account history in accordance with established policy and guidelines to ensure privacy of customer and client data.
• Initiates standardized system generated collection letters to deliver clear information to customers.
• Verifies and audits loan information to maintain quality record keeping.
• Adheres to client's specification in granting due date changes to ensure that clients needs are met.
• Facilitates customer payments through company identified systems to ensure that accounts are handled appropriately.
• Performs maintenance for customer address and other demographic information changes to keep information up to date.
• Resolves moderately complex customer disputes within pre-established guidelines.

What we're looking for

• Two or more years of credit collection experience
• Experience working with the Fair Debt Collection Practices Act
• Interpersonal skills to interact with customers and team members
• Personal computer and business solutions software skills
• Basic negotiation skills to set up re-payment schedules

What you should expect in this role Remote work environment The pay range for this position is $45,000.00 - $47,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our and visit our for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Expected salary: $45000 - 47000 per year Location: Texas Apply for the job now! Apply tot his job Apply To this Job