Revenue Operations Manager (Sales Operations)

Revenue Operations Manager (Sales Operation) Location: This is a remote position open to candidates based in Atlanta, GA; Austin, TX; Burlington, VT; or Tallahassee, FL Reports to: Chief Growth Officer Salary range: $120,000 - $140,000 Who We Are At Aptarro, we believe the best work happens when people feel valued, supported, and empowered to thrive! Our culture is grounded in our A.R.R.O.W core values, which guide everything we do and keep us moving forward – together. ✔Agile Mindset – We adapt and pivot with purpose. ✔ Relentless Resourcefulness – We find solutions, no matter the challenge. ✔ Raise Your Hand – We step up, own it, and contribute. ✔ Only What Matters – We simplify and focus on what drives impact. ✔ We Do Hard Things Together – We solve tough problems as a team. We help healthcare providers get paid accurately and on time—without getting stuck in the complexity of billing, coding, and compliance. Our Revenue Cycle Management (RCM) solutions reduce denials, ensure compliance, and integrate seamlessly with EHRs, practice management, and hospital information systems—so providers can focus on what matters most: patient care. We help our customers make right easy—every day. What You’ll Do The Revenue Operations Manager will own the operational backbone of Aptarro’s go-to-market engine, ensuring Sales, Marketing, Partnerships, and Customer Success teams are aligned, efficient, and data driven. This role combines process optimization, sales enablement, and analytics to drive predictable revenue growth. You will act as the connective tissue between strategy and execution, translating business goals into scalable systems, workflows, and insights, while enabling teams to maximize effectiveness in the field. In this role, you will: Sales Process & CRM Optimization

• Own end-to-end sales and customer success process documentation and optimization
• Configure, optimize, and manage the CRM (HubSpot) to support GTM workflows and reporting
• Define and refine pipeline stages, qualification criteria, and activity metrics
• Provide support and KPI tracking for Sales and Customer Success
• Oversee system integrations, data flows, and reporting automation
• Evaluate and recommend new technologies that support GTM efficiency and scale

Bookings Forecasting & Analytics

• Develop and maintain accurate forecasting models
• Track and report KPIs (pipeline coverage, conversion rates, win rates, deal velocity)
• Partner with leadership to analyze trends and identify performance gaps
• Build and maintain dashboards and reports that provide actionable insights for GTM leaders
• Monitor and communicate revenue metrics, conversion trends, and campaign effectiveness

Sales Enablement & Training

• Develop and deliver ongoing training programs on GTM tools and processes — including CPQ systems, HubSpot CRM, reporting dashboards, and proposal automation tools
• Create onboarding paths for new sales and partner reps, ensuring they are proficient in Aptarro’s sales methodology and tools within 30 days
• Maintain sales playbooks, ROI calculators, and value proposal templates
• Support sales team in creating deal strategies and leveraging tools for faster close cycles

Cross Functional Alignment

• Partner with Marketing on lead management, attribution, and campaign ROI
• Collaborate with Customer Success on renewal and expansion tracking
• Work closely with Finance on board reporting, sales capacity and productivity reporting, and incentive compensation

Tools & Technology

• Administer and optimize the GTM tech stack (CRM, CPQ, sales engagement tools, enablement platforms)
• Evaluate and recommend new tools for productivity and insight generation

What You Bring

• 5+ years of progressive experience in Revenue Operations, Sales Operations, or GTM Operations within the health-tech, SaaS, or high-growth B2B environment
• Proven track record of owning and optimizing CRM systems,including workflow design, pipeline stages, reporting, and integrations (HubSpot strongly preferred)
• Demonstrated experience in forecasting, pipeline analytics, and KPI reporting to support planning and performance evaluation
• Hands-on experience analyzing sales and revenue data and translating it into actionable insights for executives and GTM teams via dashboards, reports, and KPI
• Demonstrated success in sales enablement, including onboarding programs, playbooks, and training on GTM tools and processes
• Strong cross-functional leadership skills, with experience partnering directly with Marketing, Finance, and Customer Success to align processes, data, and reporting
• Advanced skills in Excel/Google Sheets; experience with BI/analytics tools (e.g., PowerBI, Looker, Tableau) is a plus
• Excellent communication and project management skills, with the ability to translate complex data into actionable insights

Success Metrics

• Increased adoption and effective usage of CRM, CPQ, and GTM tools
• Improved forecast accuracy
• Shortened sales cycle time
• Increased win rates and pipeline conversion
• Faster time to productivity for new hires

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