Process Owner Inbound Transportation
About the position
Responsibilities
- Support transportation processes across inbound transportation, including linehaul, dedicated, inbound freight, and inbound freight scheduling, performance optimization, and process standardization.
- Monitor and analyze transportation performance and initiatives against benchmarks to identify bottlenecks and areas for improvement.
- Leverage data analysis to generate actionable insights on performance trends, forecasts, and cost drivers.
- Develop, analyze, and maintain KPIs for inbound transportation activities to support vendor and leadership reviews.
- Prepare clear, executive-level reports, visualizations, and presentations for internal and external stakeholders.
- Collaborate cross-functionally with MP&I, Inventory, S&OP, SCO, DC Operations, Loss Prevention, and other relevant teams.
- Establish and maintain standard operating procedures, work instructions, and supporting documentation for transportation processes.
- Provide training to associates on new and updated processes to ensure consistent execution and understanding.
- Stay up to date with industry best practices and regulatory changes to ensure ongoing compliance and process relevance.
- Support the complete RFP process, from strategy, data gathering and analysis to contract negotiation and finalization.
- Evaluate vendor rate and service changes, providing detailed impact assessments and comparative analyses.
- Optimize carrier performance and capacity, identify operational gaps, and implement improvement plans to drive cost efficiency and service excellence.
- Lead continuous improvement initiatives aimed at increasing efficiency, reducing transportation costs, and enhancing service quality.
- Support daily transportation operations from suppliers to distribution centers, optimizing efficiency through initiatives like freight consolidation.
- Quickly resolve service issues to minimize operational disruptions and maintain service level commitments.
- Conduct 'what-if' scenario analyses to support strategic decision-making and provide actionable recommendations.
- Provide support on ad hoc projects and strategic initiatives as required by leadership.
Requirements
- BA/BS degree in Logistics, Supply Chain, or related field preferred.
- 2-5 years of relevant experience in transportation, supply chain, or operations, including outbound and inbound freight.
- Experience with process improvement methodologies (i.e., Lean Six Sigma).
- Strong ability to troubleshoot issues and identify root causes of problems within transportation processes.
- Knowledge of North American inbound logistics industry practices, regulations, and terminology.
- Experience with leading and facilitating change management initiatives.
- Proven ability to manage relationships and negotiate effectively.
- Strong analytical skills, with experience in process improvement, best practices, and data analysis (advanced Excel: shortcuts, VLOOKUP, formulas, macros, pivot tables).
- Hands-on experience managing projects, including planning, budgeting, and execution.
- Hands-on experience with transportation management systems (TMS), E2Open, and Project44.
- Ability to adapt to changing situations and adjust plans as needed.
- Experience using ERP, SAP, Microsoft Power BI, and Tableau systems.
- Advanced proficiency in Microsoft Office Suite.
- Highly skilled in project leadership, organization, and time management, with the ability to manage multiple projects and shifting priorities.
- Excellent interpersonal skills to effectively communicate with various stakeholders, including vendors, suppliers, and management.
- Self-motivated, action-oriented, and able to work independently with minimal direction.
- Demonstrated ability to perform under pressure, meet deadlines, and adapt in a fast-paced environment.
- Strong strategic thinking, critical reasoning, and problem-solving abilities.
- Ability to lead cross-functional meetings and short/long-term projects.
- Participate in a rotational weekend on-call schedule and support after-hours operations.
- Enthusiastic, persistent, and accountable, with a strong sense of ownership and a commitment to fostering a positive team environment.
- Have a customer-first, solution-oriented mindset.
Benefits
- Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits.
- Part-time positions are eligible for dental, vision, life, and disability benefits.
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