Student Customer Service Coordinator – Oxford Campus

Are you a motivated and customer-focused individual looking to make a positive impact at blithequark? Do you have a passion for delivering exceptional service and creating a welcoming environment for students, faculty, and staff? We're seeking a Student Customer Service Coordinator to join our team at the Rec Center Facilities on the Oxford campus. As a key member of our team, you will play a vital role in ensuring the safety and well-being of all patrons while promoting a positive and approachable atmosphere.

About blithequark

blithequark is a major public university with a small college feel, committed to creating environments for learning excellence and providing career opportunities in Oxford, Hamilton, Middletown, West Chester, and Luxembourg. Our faculty, staff, and student employees are the fuel that drives blithequark, and we're proud to rank first nationally among public universities for best teaching by U.S. News & World Report. With a main campus located in Oxford, Ohio, and regional campuses in Hamilton, Middletown, and West Chester, we offer a unique blend of academic rigor and community engagement.

Job Summary

As a Student Customer Service Coordinator, you will be responsible for providing exceptional customer service, maintaining a clean and safe environment, and enforcing facility policies. This is a great opportunity to develop your skills, gain valuable experience, and make a positive impact on our campus community.

Key Responsibilities

* Greet patrons and guests, ensuring a positive and approachable atmosphere

• Assist customers with various questions and problems in customer service areas
• Perform basic cleaning responsibilities, including trash, equipment, and laundry
• Special event set-up and operations
• Maintain a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies
• Serve as a first responder to accidents within the building
• Find a substitute when unavailable and complete assigned duties

Essential Qualifications

* Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications or obtained within the first 30 days of employment

• BBP Certification obtained within the first 30 days of employment
• Excellent customer service skills and a positive attitude
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong communication and problem-solving skills
• Ability to lift up to 25 pounds and stand for long periods

Preferred Qualifications

* Previous customer service experience, preferably in a higher education setting

• Knowledge of facility policies and procedures
• Ability to work independently and as part of a team
• Basic computer skills and familiarity with software applications

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work in a team environment and adapt to changing situations
• Strong problem-solving and conflict resolution skills
• Ability to maintain confidentiality and handle sensitive information
• Basic computer skills and familiarity with software applications
• Ability to lift up to 25 pounds and stand for long periods

Career Growth Opportunities and Learning Benefits

As a Student Customer Service Coordinator, you will have the opportunity to develop your skills and gain valuable experience in customer service, facility management, and event planning. You will also have access to training and development opportunities, including:

• American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certification
• BBP Certification
• Customer service training and development programs
• Opportunities for advancement and career growth within blithequark

Work Environment and Company Culture

blithequark is committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We offer a competitive benefits package, including:

• Competitive hourly pay rates
• Opportunities for advancement and career growth
• Comprehensive benefits package, including health, dental, and vision insurance
• Paid time off and holidays
• Access to training and development opportunities

Compensation, Perks, and Benefits

* Competitive hourly pay rates

• Opportunities for advancement and career growth
• Comprehensive benefits package, including health, dental, and vision insurance
• Paid time off and holidays
• Access to training and development opportunities

How to Apply

If you're a motivated and customer-focused individual looking to make a positive impact at blithequark, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to Ron Siliko at [email protected].

Equal Opportunity/Affirmative Action Statement

blithequark is an Equal Opportunity/Affirmative Action employer, committed to creating an inclusive and effective teaching, learning, research, and working environment for all. We encourage applications from minorities, women, protected veterans, and individuals with disabilities.

Diversity Statement

blithequark is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. For more information on blithequark's diversity initiatives, please visit the Office of Transformational and Inclusive Excellence webpage.

Reasonable Accommodations

Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560.

Clery Act

As part of blithequark's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read blithequark's Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html. Apply Job! Apply for this job