Customer Service Associate – blithequark Store

Are you passionate about delivering exceptional customer experiences and making a positive impact on people's lives? Do you thrive in a fast-paced retail environment where no two days are ever the same? If so, we invite you to join our dynamic team at blithequark as a Customer Service Associate! As a Customer Service Associate at blithequark, you will be the face of our brand, interacting with customers, and providing them with a distinctive and delightful experience. You will be responsible for registering sales, providing courteous and efficient checkout service, and modeling customer service best practices to deliver a world-class experience. If you're a people person with excellent communication skills, a passion for customer satisfaction, and a willingness to learn and grow, we want to hear from you!

About blithequark

blithequark is a leading retail company that is committed to making a positive impact on our customers' lives. We believe in creating a culture of excellence, where our employees are empowered to deliver exceptional customer experiences and make a difference in their communities. With a strong focus on customer satisfaction, employee development, and community involvement, we are dedicated to being the best in the industry.

Key Responsibilities

As a Customer Service Associate at blithequark, your key responsibilities will include:

• Registering sales on assigned cash register and providing customers with courteous, fair, friendly, and efficient checkout service.
• Engaging customers and patients by greeting them and offering assistance with products and services.
• Resolving customer issues and answering questions to ensure a positive customer experience.
• Modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience.
• Recommending items for sale to customers and recommending trade-up and/or companion items.
• Registering customer purchases on assigned cash register, collecting cash and distributing change as requested; processing voids, returns, rain checks, refunds, and exchanges as needed.
• Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records.
• Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader.
• Implementing Company asset protection procedures to identify and minimize profit loss.
• Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise.
• Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
• Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complying with all company policies and procedures; maintaining respectful relationships with coworkers.
• Completing special assignments and other tasks as assigned.

Training & Personal Development

As a Customer Service Associate at blithequark, you will have the opportunity to attend training and complete PPLs (Product, Process, and Location) requested by your manager or assigned by corporate. We are committed to helping you develop your skills and knowledge to excel in your role and advance your career.

Basic Qualifications

To be considered for this role, you must:

• Be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Be willing to work a flexible schedule, including evenings and weekend hours.

Preferred Qualifications

While not required, we prefer candidates with:

• Six months of experience in a retail environment.
• Prior work experience with blithequark.
• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekend hours.

Equal Opportunity Employer

blithequark is an equal opportunity employer, including disability/veterans. We welcome applications from qualified candidates with arrest and conviction records.

Compensation & Benefits

The actual compensation that you will be offered will depend on a variety of factors, including geography, skills and abilities, education, experience, and other relevant factors. This role will remain open until filled. To review benefits, please click here [https://jobs.blithequark.com/benefits](https://jobs.blithequark.com/benefits). If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser [https://jobs.blithequark.com/benefits](https://jobs.blithequark.com/benefits).

Salary Range

The salary range for this role is $15 - $17.5 per hour.

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we invite you to apply for this exciting opportunity. Click on the link below to submit your application: Apply to this job Apply for this job