Experienced Customer Training Professional – Delivering Expert Software Training to Drive Customer Success at blithequark

Are you passionate about empowering customers to achieve their full potential through comprehensive software training? Do you have a knack for creating engaging learning experiences that drive results? If so, we invite you to join our team at blithequark as a Customer Training Professional. In this role, you will play a critical part in helping our customers get the most out of their systems, while also developing your skills and expertise in a dynamic and supportive environment.

About blithequark

blithequark is a leading provider of innovative software solutions that help businesses thrive in today's fast-paced digital landscape. Our commitment to excellence is reflected in our cutting-edge products, exceptional customer service, and dedication to ongoing learning and development. As a Customer Training Professional at blithequark, you will be part of a talented team that is passionate about making a difference in the lives of our customers and associates.

Job Summary

As a Customer Training Professional, you will provide comprehensive software training to blithequark customers and associates in a classroom setting and live over the internet. Your primary goal will be to help customers achieve a thorough understanding of our features and capabilities, ensuring they can maximize the benefits of our systems. You will learn Webex Training Center to conduct 'Net Classes' online, complete with live audio and video, application sharing, and hands-on lab computers for customers. Some travel to customer sites or training centers may be required.

Key Responsibilities

* Provide comprehensive software training to blithequark customers and associates in a classroom setting and live over the internet

• Learn Webex Training Center to conduct 'Net Classes' online, complete with live audio and video, application sharing, and hands-on lab computers for customers
• Develop and deliver training content that is engaging, interactive, and tailored to the needs of our customers
• Collaborate with product experts to support existing customers and pursue a commitment to excellence by constantly improving the department's knowledge, skills, and processes
• Evaluate student understanding and provide feedback to improve training outcomes
• Create, write, and revise course materials to ensure they are accurate, up-to-date, and aligned with our training objectives
• Participate in company-led trainings, self-paced software testing, and peer-reviewed run-throughs to become a training expert

Requirements

* Bachelor's degree preferred

• Ability to teach via the web or in person up to 6 hours/day
• Strong public presence and love of learning
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills
• Ability to travel to customer sites or training centers as required

Benefits

* Competitive salary and benefits package, including medical, dental, vision, and life insurance

• Company contributions to your HSA and 6% match on 401(k)
• Work-life balance with paid time off
• Opportunities for professional growth and development through our training programs and facility amenities
• Onsite dining facility offering complimentary breakfast and lunch
• Onsite medical center
• Wide variety of sports and social leagues to participate in after work
• Volunteering initiatives through our Associate Foundation

Work Environment and Company Culture

At blithequark, we pride ourselves on creating a positive and supportive work environment that encourages collaboration, innovation, and continuous learning. Our team is passionate about making a difference in the lives of our customers and associates, and we are committed to providing the resources and support needed to help you succeed. We promote a healthy lifestyle by providing a non-smoking environment and offer a wide range of benefits and perks to support your physical and mental well-being.

Compensation and Perks

* Competitive salary and benefits package

• Opportunities for professional growth and development
• Work-life balance with paid time off
• Onsite dining facility offering complimentary breakfast and lunch
• Onsite medical center
• Wide variety of sports and social leagues to participate in after work
• Volunteering initiatives through our Associate Foundation

How to Apply

If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer training experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you and exploring how you can contribute to the success of our team at blithequark.

Equal Opportunity Employer

blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Apply for this job