Experienced Pre-Licensed Customer Service Representative - Remote Opportunity at blithequark

Are you ready to take the first step towards a fulfilling career in customer service? Do you have a passion for delivering exceptional experiences and a drive to succeed? Look no further than blithequark, a global leader in digital business services, where you can grow your skills and advance your career in a dynamic and supportive environment. As a Pre-Licensed Customer Service Representative at blithequark, you will play a vital role in providing top-notch support to our clients' customers, resolving complex issues, and advising first-level representatives on high-level concerns. With our comprehensive training program and competitive compensation package, you will have the opportunity to develop your skills, advance your career, and achieve your goals.

About blithequark

blithequark is a global, digital business services company that delivers cutting-edge, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to be a force for good in supporting our communities, our clients, and the environment. At blithequark, we believe that investing in our employees' futures is essential to our success. That's why we offer a comprehensive training program, including a 5-day paid training to help you prepare for the State Insurance Exam, as well as ongoing support and development opportunities to help you advance your career.

Benefits of Working with blithequark

As a Pre-Licensed Customer Service Representative at blithequark, you can expect:

• Paid Training: We invest in your future with a comprehensive training program, including a 5-day paid training to help you prepare for the State Insurance Exam.
• Competitive Wages: You will receive a competitive salary for your role.
• Full Benefits: Enjoy a comprehensive benefits package, including medical, dental, vision, 401(k), and more.
• Paid Time Off: Take time off to relax and recharge with our generous paid time off policy.
• Employee Wellness and Engagement Programs: We prioritize your well-being and offer a range of programs to support your physical and mental health.
• Career Growth Opportunities: With blithequark, the sky is the limit! Our Chief Client Officer started her career as an agent and advanced to the pinnacle of the company.

Responsibilities

As a Pre-Licensed Customer Service Representative at blithequark, your responsibilities will include:

• Resolving complex consumer issues and advising first-level representatives on high-level concerns.
• Assisting policy holders with billing questions and concerns.
• Providing support to policy holders with any policy changes requested.
• Supporting policy holders' needs by providing recommendations and adjusting as necessary.

Requirements

To succeed in this role, you will need:

• 6 months of customer service experience minimum.
• Over 18 years of age.
• Ability to type 25 wpm.
• High School Graduate or GED.
• Comfort with desktop computer systems.
• Proven oral and written communication skills.
• 6 months of Call Center experience, preferred.
• Logical problem-solving skills.
• Availability to work various shifts.
• Ability to use Windows operating systems.
• Organization and work prioritization skills.

Work from Home Requirements

To work from home, you will need:

• A reliable internet connection with a minimum subscribed download rate of 12.0 Mbps and a minimum subscribed upload rate of 3.0 Mbps.
• An ISP with no packet loss and a ping under 50ms.
• Proof of internet speed required.
• A clean and quiet workspace.

Join the blithequark Team

At blithequark, we believe that when employees are happy and healthy, they are more productive, creative, and engaged. We prioritize creating a workplace that is conducive to happiness and a healthy work-life balance. We are committed to providing a culture of inclusion and diversity, where everyone feels welcome and valued.

Equal Opportunity Employer

blithequark is an Equal Opportunity Employer. We welcome applications from diverse candidates and are committed to creating a workplace that is inclusive and respectful of all employees.

Apply Now

Don't miss out on this exciting opportunity to join the blithequark team. Apply now and take the first step towards a fulfilling career in customer service. Apply To This Job Apply for this job