[Remote] EHR Applications Analyst 3 – HIM (Remote)

Note: The job is a remote job and is open to candidates in USA. Beth Israel Lahey Health is a healthcare organization focused on making a difference in people's lives. The EHR Applications Analyst 3 is responsible for delivering support services across all BILH entities, managing EHR application content, leading testing processes, and providing training and troubleshooting support.

Responsibilities

• Delivers work within established timeframes. Must be able to manage/multi-task on several large assigned projects incorporating all aspects of IS.
• Defines, documents, builds, and maintains Electronic Health Record (EHR) application content.
• Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner.
• Validates the content of functional specification created by Analysts I or II and provides feedback as necessary.
• Mentors more junior colleagues in the development of application knowledge and assists colleagues in redesigning processes in adherence to system requirements.
• Completes thorough unit testing of all builds prior to handoff for functional and/or integrated testing.
• Facilitates functional and integrated testing as requested.
• Creates and provides documentation as required to the testing and training team.
• Documents and reports system issues through an internal chain of command; communicates with vendor where appropriate; works closely with product support to close/resolve open support cases.
• Applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve system issues to maximize system potential.
• Provides end-user support during implementation; able to serve as an application expert to assist in application roll-out.
• Addresses post-go-live issues and requests and prioritizes own work assignments and those of the more junior colleagues based on project plan requirements.
• Participates in on-call coverage as assigned.
• Communicates effectively; including communication around the progress of building tasks in adherence to prescribed project milestone dates. Proactively manages barriers to completing work requirements.
• Contributes to the development of the project plan and manages mini-projects within the defined scope of the overall project.
• Participates in workflow design and understands system impact on end users.
• Prepares demo materials for workflow discussions or new system functionality.
• Able to concisely demonstrate system functionality to end users with or without the assistance of other team members.
• Stays current with new application functionality and enhancements.
• Provides on-call/after-hours support.
• Achieves and maintains application certification in accordance with departmental and organizational standards.

Skills

• High School diploma or GED required.
• Two (2) years of experience implementing, designing, and/or managing a variety of EHR and clinical systems using multiple software programs and network applications.
• Experience working in a clinical setting.
• Experience working with clinical information systems or system implementation teams for complex projects and/or application development.
• Experience in full implementation software development cycle.
• Experience managing small projects with defined duration and scope.
• Ability to multi-task- Self-starter and motivator.
• Excellent problem-solving and written and oral communication skills.
• Proven track record of producing quality deliverables on time, taking ownership and accountability of assignments, and demonstrating a strong work ethic.
• Willingness to address issues and take ownership, knowing when and how to escalate issues.
• Ability to understand and document business processes.
• Creative approach to process redesign.
• Proficient in Microsoft Office suite programs; specifically Excel and PowerPoint.
• Knowledge of HL7 coding standards.
• Knowledge of process redesign.
• Bachelor's degree preferred.
• EHR (Electronic Health Record) Certification preferred.

Company Overview

• Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services. It was founded in 2019, and is headquartered in Cambridge, Massachusetts, USA, with a workforce of 10001+ employees. Its website is https://www.bilh.org.

Company H1B Sponsorship

• Beth Israel Lahey Health has a track record of offering H1B sponsorships, with 2 in 2024, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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