Leave of Absence Administrator II - Remote

About the position Responsibilities

• Serve as the primary point of contact for employees and managers regarding leave of absence inquiries and ensure seamless communication between the organization and the LOA vendor.
• Follow up on leave requests with the vendor, ensuring all required documentation is submitted and processed in a timely manner.
• Manage the complex day-to-day administration of employee leave requests, including medical, personal, family, and other types of leave, ensuring accurate documentation and compliance with applicable laws (FMLA, ADA, etc.).
• Manage the ADA process including making critical decisions on behalf of the company regarding ADA claims.
• Oversee employee religious accommodation requests which involves collaborating closely with supervisors to assess the request and determine the feasibility of providing appropriate accommodations.
• Provide guidance to employees regarding their leave options, rights, and responsibilities, and answer any questions related to their leave status.
• Assist managers in understanding leave policies and ensure they are informed of their employees' leave statuses.
• Provide clear and accurate communication to employees and managers regarding leave approvals, extensions, and return-to-work procedures.
• Ensure compliance with relevant federal, state, and local leave laws and company policies, maintaining up-to-date knowledge of changes in regulations related to employee leave.
• Collaborate with the legal team on complex leave of absence situations, laws and regulations and company process.
• Collaborate with workers' compensation administrator regarding claims in connection with leave of absence claims.
• Analyze and provide recommendations for employee separations.
• Identify opportunities to streamline the leave of absence process and suggest improvements to enhance service and employee satisfaction.
• Work collaboratively with HR, managers, and the LOA vendor to identify and resolve any inefficiencies in the leave administration process.

Requirements

• 3 or more years of experience in leave of absence administration, preferably in a healthcare or similar setting with an Associate's degree in Human Resources or Healthcare Administration; Or 5 or more years of experience in leave of absence administration, preferably in a healthcare or similar setting with a High School Diploma or equivalent.
• Requires prior experience partnering with vendors, leadership and legal.
• Understanding of leave of absence laws and regulations (e.g., FMLA, ADA, state-specific regulations).
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees, managers, and external vendors.
• Excellent organizational skills with the ability to manage multiple leave cases simultaneously and meet deadlines.
• Attention to detail and accuracy in processing leave requests and maintaining records.
• Ability to maintain confidentiality and handle sensitive employee information with discretion.
• Proficient in MS Office Suite (Excel, Word, Outlook).
• Prior experience with leave management systems. Nice-to-haves
• Experience with Workday
• Experience using ServiceNow or other HR case management system Benefits
• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan Apply tot his job

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