Data Analyst

West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

When you join our team we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live.

What you can expect as an Data Analyst at West Star

This position will report to the Head of IT and has the responsibility for analyzing data, database administration and helping to maintain the overall IT infrastructure.

The job duties primarily consist of database administration along with conducting a requirements analysis for reporting and then designing, developing and reporting on information from various systems and databases to continuously monitor, analyze and advise on various types of business information. When necessary, this position may help maintain other elements of the IT infrastructure to include software, hardware, networks and a variety of internet applications and other operating systems. This positions can be remote or onsite at our East Alton, Illinois or Solon, Ohio location. 

You will be ESSENTIAL to many FUNCTIONS including

· Build, maintain and update databases to include Sequel, Oracle and Exchange.

· Use high-speed transaction recovery techniques and backup data.

· Minimize database downtime and manage parameters to provide fast query responses.

· Monitor database performance, implement changes and apply new patches and versions when required.

· Perform tests and evaluations regularly to ensure data security, privacy and integrity.

· Prepare reports, interpret data, analyze results using statistical techniques and provide ongoing data reports.

· Develop data collection processes and other strategies to optimize statistical efficiency and report / data quality.

· Identify, analyze and interpret trends or patterns in complex data reports.

· Filter and "clean" data, review computer reports, printouts and performance indicators to locate and correct problems with reporting.

· Work closely with management to prioritize business and information needs to turn data information into insights into business decisions and strategic plans.

· Assist in other IT infrastructure tasks to ensure software, hardware, networks and other applications or devices are in proper working order.

· Effectively and clearly communicate (i.e., speak, write, read) in English

· Any other job-related duties as assigned by supervisor or management

What you’ll need to bring with you

Your Education

A High school diploma or equivalent.

A Bachelor Degree in Computer Science, Information Management, Statistics or equivalent experience to include at least 8 years of progressive experience in the same job.

A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Your Experience

Strong working knowledge of database standards and user applications to include Sql, Oracle and Exchange databases is a must.

Recent / current working experience administering such databases is required.

Excellent knowledge of data backup, recovery, security, integrity and Sql.

Working knowledge of database design, documentation, coding and some programming languages API.

Strong working knowledge of and current experience working with reporting packages to include Crystal Reporting, Sql, FRX and Adaptive Insights.

Strong technical experience regarding data models, databases, data mining and segmentation techniques.

Adept at queries, reporting writing and presenting findings.

Your Initiative

We’re looking for team players who are self-motivated and able to perform in a fast paced environment where working under specific deadlines and time constraints will be common. This person will also need to be able to maintain confidentiality at all times and have excellent organizational skills.

Your Sense of Responsibility

Attend work every day as scheduled

Notify supervisor in advance of shift starting if unable to work.

Must have reliable transportation to get to work each and every day.

Follow all company and safety rules during performance of duties

Maintain customer oriented work habits

Other particulars

Physical Requirements

Lift and carry up to 10 lbs

Routine walking, bending, stooping and sitting.

Sit at a desk and/or computer for extended intervals.

Routine or repetitive physical motion with arms and hands.

Mental Requirements

Work with others in a professional manner.

Understanding and implementation of regulations and guidelines.

Prioritize workload and work under pressure

Coordinate multiple projects and duties

Supervision

Work under minimal supervision

Work with other Managers coordinating projects in a cooperative manner

Equipment Used

Computer operating with Windows, Microsoft Word, Excel, Outlook and Powerpoint.

Fax machine, copier, cameras, multi-line telephone system etc.