Experienced Loss Prevention Customer Service Associate II – Visual Deterrent and Safety Expert

At blithequark, we're not just a retail company – we're a community that thrives on discovery and excitement. With over 1,000 stores across the country, we're always pushing the boundaries of what's possible in the world of fashion and home goods. Our stores are a treasure trove of designer brands and statement pieces, and our team members are the driving force behind making every shopping experience a memorable one. As a Loss Prevention Customer Service Associate II at blithequark, you'll play a vital role in ensuring the safety and security of our stores, customers, and employees. You'll be the face of our brand, providing exceptional customer service while maintaining a strong visual deterrent to prevent potential loss and dishonesty. If you're passionate about creating a positive and secure shopping environment, we want to hear from you!

Key Responsibilities:

As a Loss Prevention Customer Service Associate II, you'll be responsible for:

• Maintaining a proper and professional stance in the designated area at the front of the store, acting as a visual deterrent to prevent potential loss and dishonesty
• Reviewing and understanding the Store Emergency Response Guide to ensure your safety and the safety of others
• Wearing a complete blithequark-approved uniform, including a Body Worn Camera, to maintain a professional appearance and ensure safety
• Greeting customers appropriately, demonstrating courtesy and respect, and establishing a positive rapport with our customers
• Responding to customer requests for assistance by referring customers to store management or customer service via a blithequark-issued radio
• Observing and reporting any suspicious behavior or critical incidents to Loss Prevention or store management
• Performing a closing safety sweep of the store with a member of management to ensure a secure environment
• Adhering to all blithequark policies and procedures, including documenting required incidents in AIIM Case Management
• Performing other duties as assigned by store management or Loss Prevention

Who We're Looking For:

We're seeking a highly motivated and customer-focused individual who is passionate about creating a positive and secure shopping environment. If you have:

• Strong verbal and written communication skills
• Sound decision-making skills and the ability to take initiative and perform well independently
• Prioritization and organizational skills, with the ability to manage time effectively
• Ability to stand for long periods of time and maintain a high level of energy and focus
• 0-2 years of retail or security experience (previous experience in a similar role is a plus)

Benefits and Perks:

As a blithequark team member, you'll enjoy a range of benefits and perks, including:

• Associate discount
• EAP (Employee Assistance Program)
• Smoking cessation program
• Bereavement leave
• 401(k) Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union membership
• Referral bonuses
• Opportunities for career growth and advancement
• A dynamic and supportive work environment that encourages creativity and innovation

Compensation:

This position has a starting pay range of $16.75 to $18.25 per hour, with actual starting pay determined by a number of factors, including relevant skills, qualifications, and experience.

Equal Employment Opportunity:

blithequark is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

How to Apply:

If you're passionate about creating a positive and secure shopping environment, and you're looking for a challenging and rewarding career opportunity, we want to hear from you! Apply now to become a Loss Prevention Customer Service Associate II at blithequark. Apply Job! Apply for this job