Experienced Customer Service Representative – Aviation Industry Leader
Are you ready to take your career to new heights and join a team that's shaping the future of aviation? Look no further than blithequark, a global leader in the industry. As a Customer Service Representative, you'll be the face of our company, interacting with customers from around the world and providing exceptional service that exceeds their expectations.
About blithequark
blithequark is on a mission to become the best airline in the history of aviation. Our shared purpose is to connect people and unite the industry, but it's about more than just getting people from one place to another. As a global organization with operations in hundreds of locations around the world, serving hundreds of thousands of customers and tens of thousands of employees, we have a unique responsibility to uplift and offer opportunities in the places where we work, live, and fly. Our careers offer competitive advantages packages aimed at keeping you happy, healthy, and well-traveled. From employee-run "business useful resource organization" groups to global-class benefits, 401(k), and perks like the world-to-be-had travel, blithequark is a one-of-a-kind place to work.
Why Join blithequark?
* Fly United for free – domestic and international – and bring your friends and family too!
- Flexibility: opportunities for overtime and the ability to trade shifts to work a flexible timetable.
- Phenomenal benefits: 401(k), pension plan, health insurance, and a worker assistance Plan for you and your family.
- Build your career: the opportunity to learn and grow into leadership roles with over half of our leaders starting in the operation.
- Up to $27.00 / hour: Seniority-based pay raises with extra compensation for shift differential and beyond regular time.
Key Responsibilities:
As the face of our customer, you'll be responsible for:
- Interacting with customers in a kind and beneficial manner to craft memorable experiences and build customer loyalty and retention.
- Stepping up and anticipating customer needs while maintaining a strong sense of responsibility, even when we've inconvenienced a customer.
- Working every day with a safety mentality by ensuring we maintain ourselves and each other to the highest standards.
- Navigating challenges through being steady but adaptable, retaining composure and handling issues while not taking customer frustration into view.
- Running collaboratively with others, assisting your colleagues, and supporting them achieve success with new processes and technologies.
Qualifications:
* High school diploma, GED, or equivalent
- Minimum of 18 years old
- Comfortable working with computers, mobile devices, and new technologies
- Physical ability to stand and walk for an 8-hour shift, as well as carry and handle luggage
- Potential to acquire a SIDA badge and meet airport requirements for badging
- Legally eligible to work in the United States without sponsorship
- Potential to meet the company's attendance requirements and uniform and appearance standards
What We Offer:
* Competitive salary up to $27.00 / hour
- Seniority-based pay raises with extra compensation for shift differential and beyond regular time
- Opportunities for overtime and flexible scheduling
- Global-class benefits, including 401(k), pension plan, health insurance, and a worker assistance Plan
- Employee-run "business useful resource organization" groups
- World-to-be-had travel perks
- Opportunities for career growth and development
- Collaborative and supportive work environment
How to Apply:
If you're ready to take your career to new heights and join a team that's shaping the future of aviation, apply now to become a Customer Service Representative at blithequark. Apply for this job