Creative Operations Associate

About the position

Responsibilities

• Build and manage detailed asset sourcing plans aligned with CPX timelines, campaign launches, and go-to-market needs.
• Partner with internal teams and external licensees or vendors to ensure secure and timely delivery of Netflix IP assets.
• Work closely with the Creative team to develop artwork for Consumer Products style guides and retail and packaging guides.
• Utilize project management tools (Airtable, Monday, etc.) to track asset milestones, approvals, and dependencies across multiple workstreams.
• Maintain and share cross-functional trackers, ensuring key stakeholders are informed of asset status, risks, and delivery schedules.
• Ensure all workflows adhere to Netflix’s high-security protocols and operational best practices.
• Continuously assess and optimize workflows to improve efficiency, clarity, and cross-functional coordination.
• Leverage Netflix's proprietary asset delivery and workflow tools to manage incoming and outgoing assets across internal and external teams.
• Serve as a central point of contact for asset sourcing within CPX.
• Perform both technical and creative quality assurance on all assets received, ensuring they meet format, resolution, usage, and brand standards.
• Handle a wide variety of assets, including graphic and design source files, audio files, photography, AV, and VFX assets.
• Watermark and distribute highly sensitive materials securely and in accordance with Netflix’s security protocols.
• Develop and maintain reference documents for both internal teams and external partners.
• Curate, organize, and manage assets for high-security titles, acting as librarian and access gatekeeper where needed.
• Oversee the ingestion, tagging, organization, and permissioning of assets within Digital Asset Management (DAM) systems to ensure secure, efficient access across teams.
• Maintain consistent and accurate metadata standards to enhance searchability, usage rights clarity, and asset lifecycle tracking.
• Regularly audit and optimize DAM structure and workflows to improve usability, reduce redundancies, and align with evolving team needs and security protocols.

Requirements

• 4+ years of experience in creative operations, project management, or digital asset management within consumer products, live-based entertainment, or licensing industries.
• Demonstrated experience with file specs for consumer products and immersive experiences.
• Comfortable working with a broad asset range, including complex technical formats like 3D models and VFX deliverables.
• Strong knowledge of DAM systems, metadata standards, and asset delivery workflows.
• Experience managing high-security assets with strict IP protection protocols.
• Proficient in Adobe Creative Suite (Photoshop, Illustrator, Media Encoder), GSuite, Slack, and project management platforms like Airtable or Monday.com.
• Exceptional organizational and cross-functional coordination skills.
• Proactive, detail-oriented, and solutions-focused, with a passion for process improvement and workflow optimization.
• Self-motivated and comfortable in fast-paced, evolving environments.

Nice-to-haves

• Familiarity with 3D and VFX workflows.
• Background in licensing or consumer products development for entertainment IP.
• Strong familiarity with live-based entertainment assets, with hands-on experience managing specifications, file formats, and usage.
• Working knowledge of taxonomy, metadata management, and archival best practices.
• Working knowledge of AI tools and workflows as they relate to asset management and project tracking—with an understanding of how to integrate automation and increase efficiency across teams.

Benefits

• Health Plans
• Mental Health support
• 401(k) Retirement Plan with employer match
• Stock Option Program
• Disability Programs
• Health Savings and Flexible Spending Accounts
• Family-forming benefits
• Life and Serious Injury Benefits
• Paid leave of absence programs
• Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
• Full-time salaried employees are immediately entitled to flexible time off.

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