Experienced Bookkeeping Software Customer Support Specialist – Remote Opportunity at blithequark

Are you a skilled bookkeeper with a passion for delivering exceptional customer service? Do you thrive in a remote work environment and enjoy the flexibility of creating your own schedule? If so, we invite you to join the blithequark team as an independent contractor in our Bookkeeping Software Customer Support program.

About blithequark

blithequark is a leading provider of innovative solutions for businesses and individuals. Our mission is to empower our customers with the tools and expertise they need to succeed in today's fast-paced business environment. As a blithequark contractor, you will be part of a dynamic team that is dedicated to delivering exceptional customer service and support.

Why Join blithequark?

As a blithequark contractor, you will enjoy a range of benefits and perks that will enhance your work-life balance and career growth. Some of the highlights include:

• Work from Home: Say goodbye to commuting hassles and hello to the convenience of working from home.
• Flexible Schedule: Create your own schedule and enjoy the freedom of working at times that suit you best.
• Gain Experience: Expand your skillset and broaden your horizons while providing exceptional customer service to a diverse range of clients.
• Supportive Environment: Our team is dedicated to supporting you every step of the way, so you can focus on delivering top-notch service to our customers.

Earnings Potential

As a blithequark contractor, you will have the opportunity to earn up to $20.40 per hour. We guarantee a minimum of 45 minutes of pay for each hour if you are available for the full 60 minutes.

Schedule

Our flexible schedule opportunities allow you to create your own schedule and work at times that suit you best. Available hours are between 8 am and 8 pm CST, Monday to Friday.

Skills and Qualifications

To succeed in this role, you will need to possess the following skills and qualifications:

• Proficiency in QuickBooks Online or Comparable Accounting Software: You should have experience using accounting software and be proficient in QuickBooks Online or comparable software.
• Bookkeeping/Accounting Expertise: You should have a strong understanding of bookkeeping and accounting principles, including AR, AP, journal entries, reconciliation, and other related tasks.
• Customer Service Experience: You should have experience delivering high-quality customer service over the phone in a virtual or "brick and mortar" call center environment.
• Tech Savvy: You should be comfortable using technology and have strong computer skills.
• Friendly Tone and Professional Demeanor: You should be able to communicate with a friendly tone and professional demeanor.

Work Environment Requirements

To ensure your success in this role, you will need to meet the following work environment requirements:

• Quiet, Uninterrupted Space: You will need a quiet, uninterrupted space to work from.
• Organized Desk Area: You will need an organized desk area to ensure you can work efficiently.

Technology Requirements

To perform your duties as a blithequark contractor, you will need to meet the following technology requirements:

• Personal Computer: You will need a personal computer (no tablet) with a valid operating system.
• Broadband Internet Connection: You will need a broadband internet connection with a minimum download speed of 10 Mbps.
• Wired Internet Connection: You will need a wired internet connection (no wi-fi or mobile internet).
• Valid Antivirus Software: You will need to install and run valid antivirus software.
• Wired USB Headset: You will need a wired USB headset with microphone.
• Mac Users: Mac users will need to use Intel-based machines with Windows 11 installed via Apple's Boot Camp utility.

Important Information

Please note the following important information:

• Location: You must live and work from the United States, except for California, New York, Pennsylvania, and Washington.
• Criminal Background Check: You will need to successfully pass a criminal background check.
• Contractual Relationship: The relationship between you and blithequark is a contractual relationship. You will remain an independent contractor for the duration of this program assignment.

Job Type

This is a contract role with a flexible schedule.

Pay

The pay rate for this role is $15.30 - $20.40 per hour.

Schedule

The schedule for this role is Monday to Friday.

Work Location

This is a remote work opportunity. If you are a skilled bookkeeper with a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity at blithequark. Apply for this job