Experienced Customer Practice Manager, Media & Entertainment, US - Telco, Media, Entertainment, Games, and Sports - ProServe at blithequark

Are you a seasoned professional with a passion for driving business growth and innovation in the Media & Entertainment industry? Do you have a proven track record of leading transformative customer programs and developing strategic partnerships? If so, we invite you to join our dynamic team at blithequark as an Experienced Customer Practice Manager, Media & Entertainment, US - Telco, Media, Entertainment, Games, and Sports - ProServe.

About blithequark

blithequark is a leading provider of cloud-based solutions and services, empowering businesses to innovate and thrive in the digital age. Our ProServe team is dedicated to delivering exceptional customer experiences and driving business outcomes through strategic partnerships and transformative programs. As a Customer Practice Manager, you will play a critical role in leading our Media & Entertainment vertical in the United States, driving growth, and delivering results.

Key Responsibilities

As an Experienced Customer Practice Manager, you will be responsible for leading business outcomes, executing long-term strategic customer transformation roadmaps, and developing unified account plans and pursuit plans that align with our account team. You will establish executive relationships across business and technology groups, executive sponsorship of programs, and establish an internal network at blithequark, including partnerships with critical organizations such as our account team, partner team, global services organization, finance, and legal. Your key responsibilities will include:

• Lead business outcomes: Articulate accelerated customer outcomes through cloud transformation and drive business growth through strategic partnerships and transformative programs.
• Execution of long-term strategic customer transformation roadmaps: Develop and execute comprehensive plans that drive business outcomes and deliver results in ProServe and platform bookings.
• Develop a unified account plan and pursuit plan: Align with our account team to develop a unified account plan and pursuit plan that drives business growth and delivers results.
• Establish executive relationships: Establish and maintain executive relationships across business and technology groups, executive sponsorship of programs, and internal networks at blithequark.
• Deliver on annual bookings, revenue, and customer satisfaction targets: Drive business growth and deliver results through strategic partnerships and transformative programs.
• Support scale through shared learnings and mechanisms: Share knowledge and best practices across the ProServe team to drive business growth and deliver results.

About the Team

Our team at blithequark values diverse experiences and encourages candidates from all backgrounds to apply. We believe that our diverse perspectives and experiences drive innovation and growth, and we are committed to creating an inclusive and supportive work environment.

Why blithequark?

blithequark is a leader in the cloud-based solutions and services industry, and we offer a unique opportunity to drive business growth and innovation in the Media & Entertainment industry. Our team is passionate about delivering exceptional customer experiences and driving business outcomes through strategic partnerships and transformative programs.

Inclusive Team Culture

At blithequark, we believe that our diverse perspectives and experiences drive innovation and growth. We foster a culture of inclusion that empowers us to be proud of our differences and encourages us to learn and grow together.

Mentorship & Career Growth

We are committed to helping our employees develop into better-rounded professionals through mentorship and career-advancing resources. Our team is passionate about learning and growing together, and we offer a range of opportunities for professional development and growth.

Work/Life Balance

We value work-life harmony and strive to create a work environment that supports our employees' well-being and happiness. We believe that achieving success at work should never come at the expense of sacrifices at home, and we offer a range of benefits and resources to support our employees' work-life balance.

Basic Qualifications

To be considered for this role, you must have:

Bachelor's degree or 7+ years of professional or military experience

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5+ years of Media & Entertainment Industry experience

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8+ years of IT consulting and management experience in customer-facing roles

* A proven track record of scoping, selling, and delivering large-scale enterprise IT Transformation programs * Experience in leading solutions that include core products, third-party products, and custom-built solutions

Preferred Qualifications

We are looking for candidates with:

A consistent track record of achieving sales targets and opportunity management

* Excellent written and verbal communication skills, including workgroup leadership and executive presentations

Compensation & Benefits

Our compensation reflects the cost of labor across several US geographic markets, and the base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. We offer a range of benefits and resources to support our employees' well-being and happiness, including medical, financial, and other benefits.

How to Apply

If you are a seasoned professional with a passion for driving business growth and innovation in the Media & Entertainment industry, we invite you to apply for this exciting opportunity. Please submit your application via our internal or external career site.

Equal Employment Opportunity

blithequark is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We are committed to creating an inclusive and supportive work environment that values diverse perspectives and experiences.

Los Angeles County Applicants

Job duties for this position include work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Apply for this job