Experienced Customer Service Representative – Office Operations and Support

At blithequark, we're on a mission to deliver exceptional customer experiences and provide top-notch services to our valued clients. As a trusted provider of residential plumbing services, septic services, and portable sanitation, we're committed to excellence and innovation. We're now seeking an experienced Customer Service Representative to join our team and help drive our daily admin assistant operations forward.

About blithequark

blithequark has been a trusted provider of residential plumbing services, septic services, and portable sanitation for over 15 years. We proudly serve the Tulsa and Grand Lake areas, offering reliable and efficient solutions to our valued customers. Our team is dedicated to providing exceptional customer experiences, and we're passionate about delivering top-notch services that exceed our clients' expectations.

Why Join Our Team?

At blithequark, we offer a dynamic and supportive work environment that fosters growth, learning, and collaboration. As a valued member of our team, you'll enjoy:

• Excellent compensation and benefits, including traditional benefits, paid time off, and flexible family scheduling
• Continuing education and opportunities for growth and development
• Company-provided uniforms, including an annual boot allowance
• Company-provided take-home vehicle
• Costco Membership
• Company phone
• Chiropractic care (4 annual visits)
• A collaborative and supportive team environment that encourages open communication and teamwork

Responsibilities

As a Customer Service Representative at blithequark, you'll play a critical role in supporting our daily admin assistant operations. Your responsibilities will include:

• Organizing office operations and assisting associates in ways that optimize procedures
• Sorting and distributing communications in a timely manner
• Creating and updating records, ensuring accuracy and validity of information
• Scheduling and planning meetings and appointments
• Monitoring the level of supplies and handling shortages
• Resolving office-related malfunctions and responding to requests or issues
• Coordinating with other departments to ensure compliance with established policies
• Maintaining trusting relationships with suppliers, customers, and colleagues
• Performing receptionist duties when needed

Preferred Skills

To succeed in this role, you'll need:

• Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
• Knowledge of "back-office" computer systems
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office
• Knowledge of QuickBooks and Excel

Essential Qualifications

In addition to the preferred skills, you'll need:

• A valid Driver's license and dependable transportation
• High school diploma or equivalent
• Ability to work in a fast-paced environment and meet deadlines
• Strong attention to detail and discretion
• Ability to incorporate new and effective ways to achieve better results

Skills and Competencies

To succeed in this role, you'll need to possess:

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Analytical and problem-solving skills
• Ability to adapt to changing priorities and deadlines
• Strong attention to detail and discretion

Career Growth Opportunities and Learning Benefits

At blithequark, we're committed to helping our employees grow and develop their skills. As a valued member of our team, you'll have access to:

• Continuing education and training programs
• Opportunities for career advancement and professional growth
• Mentorship and coaching from experienced team members
• A supportive and collaborative work environment that encourages open communication and teamwork

Work Environment and Company Culture

At blithequark, we're proud of our dynamic and supportive work environment. Our team is dedicated to providing exceptional customer experiences, and we're passionate about delivering top-notch services that exceed our clients' expectations. We're committed to:

• Fostering a culture of open communication and teamwork
• Encouraging creativity and innovation
• Providing opportunities for growth and development
• Supporting our employees' well-being and work-life balance

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package, including:

• Excellent salary and benefits
• Paid time off, including paid birthday and holiday pay
• Flexible family scheduling
• Continuing education and opportunities for growth
• Company-provided uniforms, including an annual boot allowance
• Company-provided take-home vehicle
• Costco Membership
• Company phone
• Chiropractic care (4 annual visits)

How to Apply

If you're a motivated and experienced Customer Service Representative looking for a new challenge, we'd love to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications and experience! Apply for this job