Remote Customer Advisor with Dutch

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Fancy nice conversations, satisfied customers and a good workplace from your casa Española? Then we are looking for you! As a customer advisor at our Customer Engagement Center, you will have daily (Dutch) conversations with private customers who have questions about VodafoneZiggo's services and products. Your goal? Having a good conversation, thinking along with the customer and convincing them with a suitable offer. Customers call themselves. In some cases, it will be the sale of a new product, in some cases a more advantageous or suitable contract. You may also be in contact with customers who have the intention to cancel their services. By actively listening, you look for commercial opportunities; a new product, a cheaper package or a better solution. You are:

• Not afraid to start the conversation and ask open questions;
• Empathetic with an eye for sales opportunities;
• Handy with computers and you can work smoothly with multiple screens and systems.

And the best part? Your efforts will be rewarded; You can earn an attractive bonus if you perform well! What do we offer:

• A gross salary of € 1900 per month based on a full-time working week (40 hours);
• Part-time work is possible from 16 hours per week;
• Bonus scheme from day one based on individual performance;
• 23 vacation days on the basis of a full-time contract; 2 months probationary period
• Collective health insurance;
• Good onboarding process with remote training (week 1 full-time classroom, week 2 supervised in practice);
• Flexible schedule within extended opening hours (08.00-20.00);
• 100% working from home from Spain;
• A nice enthusiastic team where everyone celebrates all the successes;
• A position where you can develop yourself.

What do we ask;

• You live in Spain;
• You are available at least 2 evenings a week;
• Fluent Dutch is a must;
• A stable internet connection with ethernet cable;
• Any interest or affinity in the field of (mobile) telephony, internet, TV, etc.;
• Knowledge of MS Office.

Grow your career with us – from Spain, for the world. Apply now! #RemoteJobsSpain #DutchJobs #CustomerService #WorkFromHome #BilingualJobs #CSR #RemoteCareers #ConduentCareers Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy. Apply tot his job Apply To this Job