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JOB DESCRIPTION

JOB TITLE: Patient Navigator

STATUS: Part-time, Non-Exempt

REPORTS TO: Chief Clinical Officer

POSITION SUMMARY:

As a Patient Navigator, you are responsible for collaborating with other health care, mental health, social service, and community providers to assist patients in accessing additional services and supports that will help patients thrive in recovery and in health. Must work collaboratively with staff exhibiting flexibility and a positive attitude. Patient service is a key priority with the goal of fostering an environment which promotes patient comfort and trust. For OHH members receiving coordinated case management services, you will be responsible for care coordination, health promotion, individual and family support services and referral to community and social support services.

DUTIES AND RESPONSIBILITIES

• Always maintain professionalism with appearance and conduct at all times
• Adhere to policy and procedures during all activities
• Perform all duties within HIPAA regulations and always maintain patient confidentiality
• Provide linkage and care coordination around secondary health conditions
• Provide case management services for patients needing housing, employment, and other services to achieve success in recovery and life
• Utilize our EMR to document clients’ progress
• Arrange Logisticare rides for patients as needed
• Do clinical screens as needed
• Enter care coordination notes for OHH members arriving for MAT counsel appointments into EMR and OHH billing spread sheet

QUALIFICATIONS REQUIREMENTS

• Deeply invested in your clients’ success
• Must be authentic, caring, and inspiring
• Must be able to maintain appropriate boundaries and accountability
• Not a black or white thinker. You can see the grey areas with recovery and make

clinical decisions that are objective, fact-based and exercise sound judgment

• Committed to a high ethical standard in everything you do
• A team player and willing to put team above self

EDUCATION AND EXPERIENCE

• Hold an MHRT-C certification in the state of Maine AND
• Have a minimum one year of experience in a SUD or medical setting
• High comfort level with technology, including EMR, email, and software and mobile apps (e.g., Google Apps)
• Evening availability

Seaside Family Health Care is an equal opportunity employer

Application Deadline:

Job Type: Part-time

Pay: $20.00 - $23.00 per hour

Expected hours: 5 per week

Benefits:

Work Location: In person