Job Title: Dedicated Donor Outreach Coordinator – Remote Opportunity to Make a Lasting Impact at blithequark
Job Description:
About blithequark
At blithequark, we are a leading nonprofit organization dedicated to making a positive difference in the lives of others. Our mission is to provide a safe and reliable blood supply to hospitals and patients across the United States, while also conducting world-renowned research and offering specialized laboratory services. With a network of 115 donation centers and hosting approximately 60,000 blood drives annually, we are committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence.About the Role
We are seeking a highly motivated and customer-focused Donor Outreach Coordinator to join our team. As a Donor Outreach Coordinator, you will play a vital role in supporting our life-saving mission by actively engaging with current, previous, and potential donors to schedule their next blood donation at a local blood drive. If you are passionate about making a difference and have a strong desire to help others, this is an exceptional opportunity to join a team of like-minded individuals who share your values.Key Responsibilities:
- Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential.
- Collaborate within a supportive team atmosphere, contributing to a positive work environment and goals.
- Retain donors by scheduling donation appointments, resolving customer service concerns, and consistently providing excellent customer service.
- Code donor records appropriately based on the information provided by donor and management.
Work Environment and Schedule:
As a remote employee, you will have the flexibility to work from the comfort of your own home. Our ideal candidate will be available to work a schedule of Tuesday – Saturday or Sunday – Thursday, with a shift of 10:30am – 7:00pm (AZ time). This schedule allows for a great work-life balance and the opportunity to make a meaningful impact in the lives of others.Benefits and Perks:
At blithequark, we are committed to providing our employees with a comprehensive total rewards package that supports their well-being, career growth, and future. Some of the benefits and perks we offer include:- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short-and-long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
Requirements:
To be successful in this role, you will need:- A High School Diploma or GED
- One year of customer service experience (preferred)
- Call center experience (preferred)
Career Growth Opportunities and Learning Benefits:
At blithequark, we are committed to providing our employees with opportunities for career growth and development. As a Donor Outreach Coordinator, you will have the chance to:- Develop your customer service skills and expertise
- Collaborate with a supportive team to achieve goals and objectives
- Participate in ongoing training and development programs to enhance your skills and knowledge
- Contribute to a positive work environment and culture