Salesforce Administrator

Hiring: W2 Candidates Only Visa: Open to any visa type with valid work authorization in the USA Level: Mid to Lead positions Key Responsibilities of a Senior Salesforce Technology Specialist: (Administrator/Developer/Architect):

• Platform Administration and Management:

Administering and maintaining the Salesforce platform, including user access, data management, and system security.

• Customization and Configuration:

Customizing Salesforce to meet specific business needs, including creating custom objects, fields, and workflows.

• Process Automation:

Developing automated processes to streamline workflows and enhance efficiency.

• Integration and Development:

Facilitating integration between Salesforce and other systems, and potentially contributing to development efforts using APEX/Visualforce.

• User Support and Training:

Providing technical support, troubleshooting, and end-user training.

• Strategic Planning and Optimization:

Collaborating with stakeholders to define business requirements and design strategic improvements in Salesforce.

• Staying Current with Salesforce Best Practices:

Keeping up-to-date on the latest Salesforce releases and best practices.

• Documentation and Change Management:

Creating and maintaining documentation for Salesforce processes and changes, and assisting with change management. Key Responsibilities:

• Administer and maintain Salesforce platform (Sales Cloud, Service Cloud, etc.), including user setup, profiles, roles, permissions, and security settings.
• Manage and improve custom objects, page layouts, workflows, validation rules, reports, dashboards, and automation tools (e.g., Process Builder, Flow).
• Lead Salesforce system upgrades, data imports/exports, deduplication efforts, and system integrations.
• Collaborate with business stakeholders to gather requirements, design solutions, and implement enhancements that drive business value.
• Design end-to-end Salesforce architecture solutions across Sales Cloud, Service Cloud, Experience Cloud, and other platform products.
• Provide technical leadership on Salesforce initiatives, including complex integrations, custom development, and third-party solutions.
• Develop and maintain architectural documentation, data models, and integration diagrams.
• Translate business requirements into scalable, future-proof Salesforce solutions.
• Evaluate and recommend tools and technologies from Salesforce AppExchange and external vendors.
• Develop and maintain Salesforce development best practices including Apex, LWC/Aura components, SOQL, and DevOps pipelines.
• Implement complex business logic, custom UI components, and integrations with external services (using REST/SOAP APIs).
• Lead deployment processes across sandboxes and production using CI/CD tools (e.g., Salesforce DX, Jenkins, Copado, Gearset).
• Maintain version control and branching strategies.
• Ensure test coverage, perform code reviews, and manage release cycles.
• Collaborate with business stakeholders, product owners, developers, and administrators to drive architectural decisions and platform governance.
• Lead code reviews and ensure adherence to security, scalability, and performance standards.
• Stay current on Salesforce releases, new features, and industry trends to continuously improve platform capabilities.
• Provide guidance on Salesforce Center of Excellence (CoE) practices, including design standards, technical governance, and data stewardship.
• Serve as the point of contact for Salesforce-related support, troubleshooting, and escalations.
• Maintain system documentation, training materials, and standard operating procedures.
• Participate in or lead projects involving Salesforce development, integration, and deployment.
• Collaborate with client stakeholders to define requirements, and deliverables, and set and handle expectations.
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform.
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
• Provide oversight and governance of Salesforce projects.
• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed.
• Handle the technical delivery of custom development, integrations, and data migration elements of Salesforce implementation.
• Maintain a target billable utilization aligned to the role.
• Ability to understand a project and deep dive to debug issues.
• From time-to-time, the architect may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects.

Skill Required / Desired Bachelor's degree from an accredited college or university Required Experience as a Salesforce.com administrator Required Certified Salesforce Administrator Required Sales Cloud, Service Cloud, and Admin certifications Highly desired Apex, LWC/Aura components, SOQL, and DevOps experience. Required Knowledge of Salesforce Center of Excellence (CoE) practices. Required About the Company: innovitusa Apply tot his job Apply To this Job