Experienced Data Entry Clerk – Energy Services Program Support | Remote Work Opportunity

Are you passionate about making a positive impact in your community? Do you have a knack for organization and attention to detail? We're seeking an experienced Data Entry Clerk to join our dynamic team at blithequark, a non-profit human services agency dedicated to fostering community growth and promoting holistic well-being.

About blithequark

At blithequark, we're committed to enhancing the lives of individuals and families in Fitchburg, MA, through our Energy Services Programs. Our team is united by a shared passion for making a lasting impact, and we're looking for like-minded individuals to join our ranks. As a valued member of our team, you'll play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our programs.

Position Overview

As a Data Entry Clerk, you'll be responsible for maintaining accurate and up-to-date records in our Statewide Client Service Center, monitoring emails and logging documents in our Monday.com platform, and following program guidelines for the use of required database systems. You'll also collaborate with program staff to support communication and consistency in the delivery of services, and assist with various clerical duties as needed.

Essential Duties and Responsibilities

* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Required Qualifications and Skills

* Associate degree or equivalent professional experience.

• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.

Why Join blithequark?

We offer a range of fantastic benefits to support your well-being and personal growth:

• Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
• Paid Time Off (PTO): Generous time off to relax and recharge.
• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
• Student Loan Forgiveness: We're here to help ease your student loan burden.
• Tuition Remission: Invest in your education with our tuition remission program.
• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
• Pet Insurance: Ensure your furry friends receive the best care.
• Employee Discounts: Access exclusive discounts and perks.

What We Offer

* A dynamic and supportive work environment that values your well-being and personal growth.

• Opportunities for professional development and career advancement.
• A chance to make a meaningful difference in the community.
• A comprehensive benefits package that supports your physical, emotional, and financial well-being.

How to Apply

If you're passionate about making a positive impact and have the skills and qualifications we're looking for, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch soon to discuss your qualifications further.

Employment Type

Full-Time

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