Media and Technology Assistant - Supporting Education through Technical Expertise and Library Services

Join Asheville City Schools as a Media and Technology Assistant

Asheville City Schools is seeking a highly skilled and versatile Media and Technology Assistant to support the educational community by providing technical assistance and library services. As a key member of our team, you will play a vital role in ensuring the smooth operation of our school libraries and technology infrastructure, enabling teachers and students to focus on their academic pursuits.

About Asheville City Schools

Asheville City Schools is a vibrant and diverse school district dedicated to providing high-quality education to students in Asheville, North Carolina. Our mission is to foster a culture of academic excellence, creativity, and social responsibility, preparing our students for success in an ever-changing world. With a strong commitment to innovation and community engagement, we offer a range of programs and services that cater to the unique needs of our students.

Key Responsibilities

• Provide technical support to teachers, staff, and students, troubleshooting issues related to computer systems, software, and hardware.
• Assist the Media Coordinator in managing library processes, including shelving books, checking out materials, and maintaining inventory.
• Support students with technology use and assist with lessons in the school library.
• Perform clerical duties, such as making copies and maintaining accurate records.
• Install and configure software, and communicate with technical staff to resolve complex issues.
• Prioritize technology help requests within a ticket system and document work accordingly.
• Collaborate with media and technology staff to ensure seamless support services.
• Other technology-related duties as assigned by the IT Director or Senior Network Administrator.

Essential Qualifications

To be successful in this role, you will need:

• A high school diploma or equivalent.
• At least two years of experience in using computers and relevant software applications.
• General knowledge of computers, libraries, and technology infrastructure.
• Excellent communication and interpersonal skills, with the ability to work effectively with users of varying technical proficiency.
• Ability to troubleshoot problems, provide solutions, and refer complex issues to technical staff.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple requests.

Preferred Qualifications

While not essential, the following qualifications are highly desirable:

• Experience working in an educational setting or library environment.
• Familiarity with library management software and technology systems.
• Basic knowledge of networking and computer hardware.
• Certifications or training in relevant technical areas, such as IT support or library science.

Skills and Competencies

The ideal candidate will possess:

• Strong technical skills, including proficiency in using computers, software applications, and technology systems.
• Excellent problem-solving skills, with the ability to analyze issues and provide effective solutions.
• Effective communication and interpersonal skills, with the ability to work collaboratively with teachers, staff, and students.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple requests.
• Ability to work independently and as part of a team, with a flexible and adaptable approach to work.

Career Growth Opportunities and Learning Benefits

As a Media and Technology Assistant with Asheville City Schools, you will have opportunities to develop your skills and knowledge in a dynamic and supportive environment. You will work alongside experienced professionals who can provide guidance and mentorship, and you will have access to training and professional development opportunities to enhance your career prospects.

Work Environment and Company Culture

Asheville City Schools is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our schools and administrative offices are welcoming and supportive places to work, with a culture that prioritizes collaboration, creativity, and community engagement.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

• A reliable and steady income.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.
• A range of benefits, including health insurance, retirement plans, and paid time off.

Ready to Apply?

If you are a motivated and tech-savvy individual who is passionate about supporting education and making a positive impact in your community, we encourage you to apply for this exciting opportunity. As a Media and Technology Assistant with Asheville City Schools, you will play a vital role in ensuring the success of our students and staff, and you will be part of a dynamic and dedicated team.

Don't miss this chance to join our team and make a difference in the lives of our students. Apply now and take the first step towards a rewarding and challenging career in education!

Location: Asheville, NC

To apply, please visit our website or contact our HR department for more information.