Experienced Customer Service Representative – Real Estate Marketing Solutions and Social Media Support

About Us

List to Last is a leading provider of comprehensive Real Estate Marketing solutions, specializing in delivering high-quality leads to Real Estate Agents through targeted Facebook, Instagram, and Google ads. Our offerings include a cutting-edge CRM system and dedicated support teams, ensuring our clients have the tools and assistance needed to thrive in the competitive real estate market.

Job Overview

We are currently seeking 2-3 motivated and skilled Customer Service Representatives to join our dynamic team. As a Customer Service Representative, you will play a crucial role in maintaining and enhancing our client relationships. This remote position requires individuals with excellent spoken communication skills, a deep understanding of social media marketing, and a commitment to delivering exceptional customer service.

Responsibilities

• Conduct regular calls with existing clients to assess their experience and address any concerns.
• Identify and resolve issues promptly, either independently or by escalating to relevant teams for technical matters (e.g., website updates, CRM adjustments, ad updates).
• Schedule and conduct weekly Zoom calls with clients to provide support and guidance.
• Collaborate with clients to understand their goals and offer coaching on sales strategies.
• Stay informed about real estate trends and social media advertising best practices.
• Ensure clients are utilizing the CRM system effectively and assist with any related queries.
• Dress professionally during on-camera interactions, mirroring the standards of real estate professionals.

Qualifications

We are looking for individuals with the following qualifications:

• Strong Spoken Communication Skills: With a customer-focused mindset, you will be able to effectively communicate with clients, address their concerns, and provide exceptional customer service.
• Understanding of Social Media Marketing: You should have a deep understanding of social media marketing, particularly on Facebook and Instagram, and be able to provide guidance to clients on best practices.
• Familiarity with CRM Systems: You should have familiarity with CRM systems and be able to troubleshoot basic technical issues.
• Knowledge of Real Estate Trends: Knowledge of real estate trends and sales coaching is a plus, but not required.
• Comfortable with Remote Work: You should be comfortable with remote work and regular on-camera interactions.
• Proactive Problem-Solving Skills: You should have proactive problem-solving skills and attention to detail.

Work Schedule and Compensation

We offer a part-time position (20 hours per week) with a competitive hourly rate of $16 per hour. This position is a 1099 contract, and you will be required to provide your own computer, reliable wifi connection, and phone.

Opportunity for Growth

This part-time role has the potential to transition into a full-time position based on performance and company needs. We are committed to providing on-the-job training and opportunities for growth and development.

Work Environment and Company Culture

We are a dynamic and supportive team that values exceptional customer service and collaboration. As a remote employee, you will have the flexibility to work from home and be part of a team that is passionate about delivering high-quality results.

Benefits

We offer a range of benefits, including:

• On-the-job training
• Work from home

How to Apply

If you're passionate about customer service, social media marketing, and contributing to the success of real estate professionals, we invite you to apply for this exciting opportunity with List to Last. Please submit your resume and a cover letter highlighting your relevant experience and why you're the ideal candidate for this position.

About List to Last

List to Last is an equal opportunity employer. We encourage candidates from all backgrounds to apply.

Job Type and Details

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: 20 per week

Benefits:

• On-the-job training
• Work from home

Experience level: 2 years

Shift: Day shift

Weekly day range: Monday to Friday

Work setting: Remote

Work Location: Remote

To apply, please visit our website at Vacancy Global.