Delivery Manager
The Company
Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business.
What You Will Bring to the TeamAs a Delivery Manager, you will focus on ensuring successful delivery and long-term impact for clients. You will act as a strategic bridge between Wizeline’s teams and client stakeholders, driving operational excellence, identifying risks, and creating actionable plans to achieve business outcomes. By combining leadership, technology knowledge, and business acumen, you will foster strong partnerships and enable continuous growth across your account portfolio.Modality: Full TimeLocation: Mexico City / Guadalajara
Main Responsibilities- Understand our customers’ desired business outcomes and how Wizeline’s work impacts those business outcomes; communicate in a compelling way to the project team
- Partner with our customers and Wizeline teams to facilitate open and effective lines of communication
- Serve as a Leader for the project team to set direction and inspire a common goal
- Understand best technology practices, product management and project management concepts to lead operational excellence in project teams
- Proactively identify and reduce risks that may impede the Wizeline team’s ability to deliver exceptional results
- Dotted line management responsibilities for all individuals on project teams in your account portfolio
- Manage customer relationships, particularly with executives and key decision-makers
- Support our solutions architecture and program architect teams to develop and review SOWs, particularly in renewals or expansions for your account portfolio
- Create learning organizations across your project teams; encourage teams to learn from mistakes and identify opportunities for improvements
- Manage margin targets across your account portfolio
- Partner with Account Executives to grow account relationships over time
- Exceptional communicator.
- Fluent English speaker.
- Experience working with and leading dispersed cross-functional teams.
- Experience in Retail
- Knowledge of software development processes in an agile environment.
- Experience in software development and product management.
- Have a broad knowledge of project and program management methodologies.
- Understand the wider objectives of the customer, such as business and strategic goals.
- Ability to work with a wide range of individuals and personalities.
- Strong leadership and managerial skills with appropriate experience.
- Knowledge of budgeting, project financial management, and resource allocation procedures.
Wizeline prioritizes a culture of diversity and development for its nearly 2,000 person team spread across the globe. We believe great technology comes from a mix of talents and perspectives. Our core values of ownership, innovation and community are central to our work. Wizeline is invested in its employees' growth, offering opportunities to create personalized career paths and develop in-demand skills. To help you reach your goals, we have access to LinkedIn Learning and Pluralsight, two top-tier platforms filled with high-quality content.