Experienced Medical Assistant/Front Desk Professional – Compassionate Patient Care and Administrative Support
About MHC Healthcare
At MHC Healthcare, we are dedicated to providing exceptional medical care to our patients in the Virginia Beach and Norfolk areas. Our team of compassionate healthcare professionals is committed to delivering top-notch services, and we are seeking a skilled Medical Assistant/Front Desk Professional to join our team. As a Medical Assistant/Front Desk Professional, you will play a vital role in ensuring the smooth operation of our clinics, providing exceptional patient care, and supporting our medical team.Job Summary
We are seeking an experienced Medical Assistant/Front Desk Professional to provide administrative support, greet patients, and manage patient care in our healthcare clinics. This is a unique opportunity to join a dynamic team and make a meaningful difference in the lives of our patients. If you are a compassionate, organized, and detail-oriented individual with excellent communication skills, we encourage you to apply.Responsibilities
As a Medical Assistant/Front Desk Professional, you will be responsible for:- Greeting and checking in patients in a warm and welcoming manner
- Responding to client questions and providing accurate information in a timely manner
- Accommodating new patients by providing intake information and assisting with the completion of necessary paperwork
- Assisting patients with filling out intake information and creating and maintaining patient charts
- Verifying existing appointments and scheduling future appointments
- Obtaining medical records for patients and scanning and uploading documents onto the web portal when needed
- Reviewing and maintaining an active patient list and completing missing patient procedures when necessary
- Answering phone calls and emails in a professional and courteous manner
- Assisting the medical doctor and in-house specialists by preparing patient paperwork and prescribed medication/supply per doctor's orders
Requirements
To be successful in this role, you will need:- A high school diploma or GED certificate
- Strong interpersonal skills and the ability to work effectively with patients, doctors, and other healthcare professionals
- Excellent communication skills, both written and verbal
- Organizational skills and the ability to prioritize tasks and manage multiple responsibilities
- Receptionist/Front Desk experience, preferably in a healthcare setting
Nice-to-Haves
While not required, the following skills would be an asset:- Bilingual skills, particularly in Spanish or other languages commonly spoken in the Virginia Beach and Norfolk areas
Benefits
As a Medical Assistant/Front Desk Professional at MHC Healthcare, you will enjoy a range of benefits, including:- A competitive salary
- Free parking
- Paid holidays
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- 401(k) matching
- Paid sick time
Career Growth Opportunities and Learning Benefits
At MHC Healthcare, we are committed to the growth and development of our employees. As a Medical Assistant/Front Desk Professional, you will have opportunities to:- Develop your skills and knowledge in patient care and administrative support
- Participate in ongoing training and professional development programs
- Take on additional responsibilities and advance in your career
- Collaborate with a dynamic team of healthcare professionals
Work Environment and Company Culture
MHC Healthcare is a dynamic and compassionate organization that values its employees and patients. Our work environment is:- Collaborative and supportive
- Fast-paced and challenging
- Committed to excellence and patient satisfaction
- Focused on employee growth and development