IT Business Analyst - Remote Data Entry Specialist for Delta Airlines' IT Infrastructure Management

Join Delta Airlines as an IT Business Analyst and Drive Success in the Aviation Industry

Delta Airlines, a leading global airline, is seeking an experienced IT Business Analyst to join their team as a remote data entry specialist. As a key member of the IT Offices Group, you will play a critical role in ensuring the operational sustainability of the critical infrastructure that supports Delta's airport communication spaces.

About Delta Airlines and the IT Offices Group

Delta Airlines is a renowned airline that has been a benchmark for excellence in the aviation industry. The IT Offices Group is responsible for managing the IT infrastructure that supports Delta's operations, including data centers, remote communication rooms, and IT labs. As an IT Business Analyst, you will be part of a team that is committed to delivering exceptional IT services and support to Delta's employees and customers.

Key Responsibilities

• Provide IT administration of expert services, project management, and support to ensure the operational sustainability of critical infrastructure.
• Manage IT labs to align with client application and engineering teams, providing workstations, hardware, and access to test applications.
• Coordinate with professional services to ensure remote communication room infrastructure support and break-fix activities.
• Oversee the management, operation, maintenance, and monitoring of all critical offices infrastructure for data center and remote communication room hardware.
• Develop and implement data center and remote communication room standards for space, power, cooling, and physical layer IT framework.
• Support IT Offices grounds fiber ring to maintain the integrity and service continuity of the Atlanta airport and grounds offices underground fiber ring.
• Recommend and implement departmental policies, guidelines, standards, and procedures.
• Ensure compliance with all governing corporate standards and guidelines.
• Manage projects related to data center and remote communication room standards capital upgrades, upgrades, and improvements.
• Select IT and basic offices services, ensuring accurate documentation, obtaining best prices for items and services, and ensuring that vendors fulfill their contractual commitments.

Essential Qualifications

To succeed in this role, you will need to have:

• A high school diploma, GED, or high school equivalency.
• Knowledge of data center technology and basic offices infrastructure.
• Strong written and verbal communication skills.
• Ability to balance multiple priorities within established time limitations.
• Flexibility to support an operation with fluctuating movements, increased hours, and availability for potential emergencies.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse individuals, thinking, and styles.

Preferred Qualifications

To give you a competitive edge, you will ideally have:

• A bachelor's degree or 5 or more years of relevant experience.
• IT project management experience (minimum 2 years) within a high-availability communication room and/or data center working environment.
• Trade school graduation.

What We Offer

At Delta Airlines, we offer a comprehensive benefits package that includes:

• Competitive compensation, performance incentives, industry-leading profit sharing, and 401(k) with generous company match.
• Paid time off, including vacation, holidays, and paid personal time.
• Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits.
• Wellness programs to support physical, emotional, social, and financial well-being.
• Domestic and international (standby) flight benefits for employees and qualified relatives.
• Career development programs to achieve your long-term career goals.
• Access to over 500 discounts, special savings, and voluntary benefits through Deltaperks.

Why You'll Love Delta Airlines

Our culture is founded on a shared commitment to living our values - Honesty, Integrity, Respect, Perseverance, and Employee Empowerment - every day, in everything we do. By joining Delta Airlines, you will become part of a team that is dedicated to delivering exceptional customer experiences and making a positive impact on the communities we serve.

Career Growth Opportunities and Learning Benefits

As an IT Business Analyst at Delta Airlines, you will have opportunities to develop your skills and expertise in IT infrastructure management, project management, and data center operations. You will work with a talented team of professionals who are passionate about delivering exceptional IT services and support.

Work Environment and Company Culture

Delta Airlines is committed to creating a work environment that is inclusive, diverse, and supportive of all employees. We value our employees' well-being and provide a range of benefits and programs to support their physical, emotional, and financial well-being.

Compensation and Benefits

We offer a competitive compensation package that includes a salary range of $20-30 per hour, depending on experience. Our benefits package is comprehensive and includes a range of programs and services to support your well-being and financial security.

Conclusion

If you are a motivated and experienced IT professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. As an IT Business Analyst at Delta Airlines, you will play a critical role in ensuring the operational sustainability of our critical infrastructure and contributing to the success of our organization. Join our team today and start your journey to a fulfilling and rewarding career!