Experienced Full Stack Field Service Engineer – Web & Cloud Application Development, Diagnostic Equipment Installation, Maintenance, and Repair – 80% Daily Travel – Territory Covers Southeastern United States

About Us

Beckman Coulter Diagnostics is a leading global provider of diagnostic systems and information solutions that help healthcare professionals improve patient outcomes and manage healthcare costs. With a rich history spanning over 80 years, we have been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Our team is passionate about creating a culture that celebrates backgrounds, experiences, and perspectives of all our associates. We believe in investing in our people, providing opportunities to build meaningful careers, be creative, and try new things with the support needed to be successful.

Job Overview

We are seeking an experienced Full Stack Field Service Engineer to join our team in Jacksonville, FL. As a Field Service Engineer, you will be responsible for supporting the needs of our clients, directly impacting patient health and overall well-being. This role is part of the Service Organization and will be fully remote. You will be a part of the Field Service Team, reporting to the District Manager, and will be responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment.

Key Responsibilities

• Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment.
• Provide excellent and efficient service to Beckman Coulter's customers, along with technical training on products.
• Maintain customer service logs and internal service records in a timely manner, ordering repair parts, and adhering to cycle times.
• Travel throughout the district territory, experiencing all the various places our instrumentation is utilized.
• Train and assist newer Field Engineers.

Essential Requirements

To be successful in this role, you will need to possess the following essential requirements:

• Associate's degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience.
• 2+ years' experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or in instrumentation.
• Hold a current valid driver's license and good driving record over the last three years.
• Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight).
• Candidates must be able to lift, lower, and carry up to 50 lbs. unassisted (tools, replacement parts, consumables, etc.).
• Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
• Candidates must also be able to reach at, above, and below shoulder level, flex/extend neck, and have good hand and finger dexterity.

Preferred Qualifications

While not required, it would be a plus if you also possess the following preferred qualifications:

• 3+ years' experience diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic equipment, in the laboratory, as a Field Service Engineer or Biomedical Engineer.
• Experience collaborating with internal team members and external customers.

Skills and Competencies

To be successful in this role, you will need to possess the following skills and competencies:

• Strong technical knowledge of mechanical, electromechanical, robotics, and electronic equipment.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Career Growth Opportunities and Learning Benefits

We believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.

Work Environment and Company Culture

At Beckman Coulter Diagnostics, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve. Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Compensation, Perks, and Benefits

We offer a competitive salary and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, including training and education programs.

Conclusion

If you believe you have what it takes to join our team as a Full Stack Field Service Engineer, submit your application without delay. We are keen to hear from talented candidates like you. Apply now and take the first step towards a rewarding career with Beckman Coulter Diagnostics.