Implementation Manager

Become an Assembler! If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

What You Will Do

• Manage client onboarding initiatives from close of deal through go-live.
• Operate as the primary point of contact and escalations for client leadership.
• Coordinate client onboarding meetings and include appropriate internal and external stakeholders.
• Establish Implementation Checklist documentation to track progress against a client onboarding workplan.
• Manage NexTech system and Trizetto Clearinghouse enrollment, establishing proper connectivity, complete payer mapping due diligence, review CPT groupings, etc.
• Maintain internal end user credentials, logins, etc.
• Assist Maintenance Account Managers with internal staff onboarding process to ensure a smooth transition away from the client relationship once responsibilities are completed.
• Supervise a multi-disciplinary team (on-shore and off-shore) responsible for implementation management.
• Manage and oversee practice key performance indicators (KPIs). Communicate client’s RCM health status.
• Captivating, positive, and high-quality client communication.
• Other tasks and projects as required and assigned.

What it takes to join the Family

• Qualified candidates will have achieved at least an associate degree in the field of medical billing or related field and/or have three years of related medical billing/AR management, client implementation experience.
• Multi-specialty, Professional Billing experience required. Ophthalmology and Dermatology billing experience is a plus. Knowledge and familiarity with Nextech Select and Trizetto Clearinghouse are highly preferred.
• Candidates must have experience in supervising staff and overseeing workflow functions.
• Experience with Microsoft Office products such as Outlook, Word, and Excel are required.
• Some limited travel may be required.
• Qualified candidates must have a professional working environment in their home including phone and internet access.
• Ability to function well in a fast-paced and at times stressful environment.
• Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.

Why Assembly?

• Be part of something special! We are growing both organically and through acquisitions.
• Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way!
• Ongoing training and development programs
• An environment that values transparency
• Virtual and in-person events to connect with your team.
• Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office.

Compensation for this role is based on a variety of factors, including but not limited to, skills, experience, qualifications, location, and applicable employment laws. The expected salary range for this position reflects these considerations and may vary accordingly. In addition to base pay, eligible employees may have the opportunity to participate in company bonus programs. We also offer a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and more.