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Customer Experience Social Media Agent (Remote) ID-1807 – Amazon Store

Remote, USA Full-time Posted 2026-06-16

A customer experience chat agent is responsible for assisting customers with questions and resolving problems while upholding the Company’s brand standards including communication and conduct.

As a member of our Customer Experience team, you will be responsible for directly supporting customers by providing fast, accurate, and personalized communication to users through: email, live chat, and social media.

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This is an entry level live chat job, where you will be answering questions from customers on a business’s website chat account. These jobs are hiring right now and full training is provided.

If you are eager to make a difference and can start right away, we encourage to apply below and embark on an exciting journey as a Social Media Chat Assistant.

What you will be doing: As a Live Chat Agent, you will be responsible for answering live chat questions on behalf of businesses. You will be given training on how to do this task as well as what the most common questions from customers are (and the answers to those questions).

Contract length: No fixed term

Rate: $30 per hour

Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 20+ hours availability per week. Reliable internet connection.

Hours per week: 20+ hours a week

Location: Work from Home Online Position (United Kingdom preferred).

Customer experience chat agents are in huge demand online right now.

If you can start right away please apply today!

apply to this job

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